Commercial Service Customer Satisfaction Survey

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* 1. How likely is it that you would recommend Commercial Service to a friend or colleague?

Not at all likely

Extremely likely

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* 2. Overall, how satisfied or dissatisfied are you with Commercial Service?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 3. Which of the following words would you use to describe our services? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

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* 4. How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 5. How would you rate the quality of the service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 6. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 7. How long have you been a customer of Commercial Service?

This is my first purchase

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't made a purchase yet

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* 8. How likely are you to purchase any of our services again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 9. Do you have any other comments, questions, or concerns?

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* 10. May we contact you regarding your survey should we have any questions? If yes, please enter your contact information below.

Name

Phone Number

Email Address