ISS Canada - Protecting Children and Uniting Families Across Borders

International Social Service Canada (ISS C) is a non-profit agency that provides assistance to individuals, families, and agencies needing to access social service agencies worldwide.​ As part of an international network, ISS Canada accesses social services worldwide through the global network of our parent organization, International Social Service, located in Geneva. ​Experts in dealing with complex family matters arising from differing cultural, legal, political and social situations, ISS Canada is an indispensable resource for government departments, social service agencies and other organizations needing assistance to resolve complex cases that cross national borders.

 As the world evolves we want to continue to be at the forefront of solving international social service issues for Canadians. Your assistance in answering a few questions in the survey below will help ISS Canada ensure that we continue to be  recognized as social service partners around the world.

Note that this is an anonymous survey, please do not use wording that may identify you or your organisation.

ISS SURVEY

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* 1. Section 1: Our Services - In this section we would like to gain a better understanding of how well our services are known, and how often they are used.

ISS Canada offers the following services, please check all services you where aware we offered:

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* 2. How many of our services have you used? Please check all that apply.

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* 3. In a calendar year, how frequently are you involved in cross-border social welfare issues that could/should be referred to ISS Canada?

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* 4. How often are you/have you been using ISS Canada as a partner in resolving these issues?

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* 5. If you answered Never or Rarely is it due to any of the following?

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* 6. Section 2: Slogan and Logo- In this section we would like to know more about how effective our marketing material is in conveying the nature of our services.

Our current slogan is ’Protecting Children and Uniting Families Across Borders’ in your opinion, does this clearly describe the nature of our services?

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* 7. In your opinion is the slogan likely to attract new clients?

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* 8. In your opinion, does our current logo convey a clear understanding of the mission of ISS C? ISS Canada (click here to see our logo)

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* 9. Section 3: Demographics - Please note that this information will be used solely for the comparison of data between groups and will not be made public.

Are you a:

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* 10. Is there anything not included in this survey that you would like to add?

Should you have any additional comments after sending back your completed survey, please do not hesitate to contact us at betts.renate@issc-ssic.ca

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