Mental Health Triage - Consumer & Carer Feedback

The Central Adelaide Local Health Network's Mental Health Clinical Program is consulting with consumers, carers and members of the community in relation to experiences of care in the Mental Health Triage service.

All responses in this survey will remain confidential and anonymous. Responses will be used to inform ongoing quality improvement in the Mental Health Triage service.

If you have further questions or comments, please email Health.CALHNMHCPConsumerEngagement@sa.gov.au

Question Title

* 1. What does your ideal experience when contacting Mental Health Triage look like?

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* 2. How would you rate your overall experience with Mental Health Triage? (1 Not Helpful, 2 Somewhat Helpful, 3 Neutral, 4 Helpful, 5 Very Helpful)

1 Not Helpful

2 Somewhat Helpful

3 Neutral

4 Helpful

5 Very Helpful

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* 3. Do you feel respected and listen to when you contact Mental Health Triage?

Rarely

Sometimes

Often

Always

Mental Health Triage - Consumer & Carer Feedback

Question Title

* 1. What does your ideal experience when contacting Mental Health Triage look like?

Question Title

* 2. How would you rate your overall experience with Mental Health Triage? (1 Not Helpful, 2 Somewhat Helpful, 3 Neutral, 4 Helpful, 5 Very Helpful)

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* 3. Do you feel respected and listen to when you contact Mental Health Triage?

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* 4. Considering all your contacts with Mental Health Triage, what would help your experience to be better in the future?

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* 5. Do you have any other comments, feedback or suggestions regarding the Mental Health Triage service?