* 1. The telephone staff were courteous and efficient. Do you agree or disagree?

* 2. You received an appointment in your preferred time frame. Do you agree or disagree?

* 3. When you arrived, how would you rate the assistance you received from the reception staff?

* 4. What service(s) did you use at active X backs?

* 5. How would you rate your first appointment?

* 6. During this visit, the staff explained your diagnosis/treatment/exercise management plan in a way you could understand. Do you agree or disagree?

* 7. How would you rate your care so far?

* 8. Would you recommend us to friends and family?

* 9. We welcome your personal comments below to help us to better serve you and others in future.

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