* 1. Overall, how satisfied or dissatisfied are you with our company?

* 2. Overall, are you satisfied or dissatisfied with the customer service you received from our company?

* 3. How politely did our customer service representative treat you?

* 4. Do you like our customer service, neither like nor dislike it, or dislike it?

* 5. How well do our products meet your needs?

* 6. How would you rate the quality of the product?

* 7. How responsive have we been to your questions or concerns about our products?

* 8. How long have you been a customer of our company?

* 9. How likely are you to purchase any of our products again?

* 10. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

* 11. How satisfied are you with the delivery process?

* 12. Was the driver professional and courteous?

* 13. Do you have any other comments, questions, or concerns?

* 14. Contact Information