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* 1. What program did you take part in through WA/WM Recreation Department?

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* 2. Was the registration process convenient and efficient?

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* 3. Was the length of the program appropriate?

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* 4. What days work best for your child to participate in WA/WM recreation programs?

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* 5. What times would be the most practical for your to attend programs?

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* 6. How would you rate the instructor?

  Excellent Good Adequate Poor
Prepared for class and starts on time
Enthusiastic and Energetic
Knowledgeable of content being taught
Dressed appropriately for the program
Courteous and helpful to participants
Courteous and helpful to parents
Communicates effectively with participants
Communicates effectively with parents
Has good program/class management skills

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* 7. How would you rate the overall program your child participated in?

  Excellent Good Adequate Poor
Location of program
Ease of locating class for the first time
Met your expectations
Cleanliness of the building
Room was suitable for the program

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* 8. Was the fee reasonable for the program?

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* 9. How did you learn about the WA/WM recreation programs?

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* 10. Are there any other early childhood programs or other recreation programs you would like to see our department offer?

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* 11. Would you be interested in attending an educational, informational, or exercise class at the same location while your child is in class?

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* 12. Is there another source that would be more effective to promote our programs?

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* 13. Based on your experience, how likely is it that you will register for another program with WA/WM Recreation Department?

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* 14. If you have any suggestions regarding how WA/WM Recreational Department can improve the services we provide to you, please write them below?

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