1. Customer Feedback Survey

Thank you for participating in our survey! The survey is 16 questions and should take 5-10 minutes to complete. Your responses are valuable to us, please provide written comments giving as much detail as possible.

As compensation for your time, we are giving you a $25 credit for a FREE test! (or $25 off any test of your choice). Here is your code to use during check-out: q7sk6FB8

Feel free to place your order using this code before completing the survey so the ordering process is fresh in your mind.

Click Here for a list of all the tests you can order for FREE using your $25 credit. Or click here to see all tests and prices.

Ready to take the survey?
Let's get started!

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* 1. How did you first learn about Health Testing Centers?

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* 2. Are you familiar with any other online direct-to-consumer lab testing services?

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* 3. Is our ordering process and pricing clear to you?

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* 4. How easy is our service to use?

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* 5. How important are these features of our service?

  Not Important Maybe Important Slightly Important Important Very Important
At Home Test Kit Availability
Confidentiality/ Privacy
Lab Test Prices
Lab Test Selection
Fast Results
Lab Choices (LabCorp/ Quest) Proximity

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* 6. Is it easy to find what you're looking for on our site?

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* 7. How often do you use our service?

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* 8. Did you experience any problems during the ordering process that almost caused you to not complete your order? (such as items missing from the website or an issue with how we deliver the service?)

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* 9. What other tests or services would you like us to offer?

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* 10. Are you interested in any telemedicine followup options after your testing?

  Not at all interested Somewhat Interested Interested Fairly Interested Very interested
Physician Consultation
Prescription/ Rx Services
Nutritionist Consultation

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* 11. Do you wish our Lab Results were more colorful or provided more context? (See Sample Results)

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* 12. How likely is it that you would recommend Health Testing Centers to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 13. Do you have a Primary Care Physician?

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* 14. Do you have Health Insurance?

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* 15. Would you be interested in a service where a nurse comes to your house to collect your blood specimen? (This premium collection service would likely cost around $100.)

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* 16. General Feedback:

T