Customer Feedback Questionnaire

Thank you for taking the time to provide us with your valuable feedback. We can only continue to grow and improve if we hear from customers like you.

How long have you been a Paragon Mechanical customer?

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* 1. How long have you been a Paragon Mechanical customer?

Was our technician on-time?

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* 2. Was our technician on-time?

How did our technician take care of your floors?

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* 3. How did our technician take care of your floors?

Did our technician clean up after himself?

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* 4. Did our technician clean up after himself?

Which of the following words would you use to describe our services? Select all that apply.

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* 5. Which of the following words would you use to describe our services? Select all that apply.

Overall, how satisfied or dissatisfied are you with Paragon Mechanical?

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* 6. Overall, how satisfied or dissatisfied are you with Paragon Mechanical?

How responsive have we been to your questions or concerns about your service need?

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* 7. How responsive have we been to your questions or concerns about your service need?

How likely are you to use Paragon Mechanical again?

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* 8. How likely are you to use Paragon Mechanical again?

How likely is it that you would recommend Paragon Mechanical to a friend or colleague?

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* 9. How likely is it that you would recommend Paragon Mechanical to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY
Do you have any other comments, questions, or concerns?

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* 10. Do you have any other comments, questions, or concerns?

T