State of Business Survey

PDRA is asking for your feedback in relation to how the COVID-19 is affecting your business. Your feedback will give us vital data and illuminate your specific concerns as we continue to advocate for the independent paint and décor retailers during this challenging time.

We want to make certain our members, and the larger community in the channel, have access to timely information to provide insight as we all move forward. As usual, your privacy is important and individual data will NOT be shared. Thank you!

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* 1. Where is your store located? Choose from drop down menu.

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* 2. Which best describes your store?

Paint & Decor

Paint & Hardware

Paint & Flooring

Paint & Lumber

Other (please specify)

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* 3. What is the percentage of sales for each category below? Your answers must add up to 100.

Consumer / DIY’er

Contractor / Pro

Commercial / Industrial

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* 4. Are you currently operating?

Yes, my store is open

Yes, my store is open and we deliver and / or have curbside pickup

Yes, by appointment only with delivery and / or curbside pickup

Yes, delivery and / or curbside pickup only

No, we had to close our store due to government mandate

No, we chose to close our store

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* 5. If no, do you plan to reopen your store?

Yes, when the government lifts emergency orders

Yes, I would consider reopening but would need financial assistance

No, I do not plan to reopen my store

Uncertain at this time

N/A

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* 6. What best describes your current store hours?

Same hours as before the pandemic

Currently at reduced hours

Not open due to government mandate

I have chosen to close my store

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* 7. How many employees did you have on February 15th, 2020? Enter a number.

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* 8. Did you reduce your employee count since February 15th, 2020?

Yes

N/A

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* 9. What is your employee count after the reduction? Enter a number.

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* 10. Do you expect these changes to your employment level to last when you are allowed to fully reopen?

Yes, it’s a permanent reduction, no employees that have been laid-off or furloughed will be coming back

Yes, I will only be able to rehire a portion of employees that have been laid-off or furloughed

No, it’s a temporary reduction; all employees will be rehired

No, I plan to hire even more people

My employee count did not change

My store will remain permanently closed

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* 11. If not all of your employees will be returning, what do you anticipate your employee count to be? Enter a number.

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* 12. How would you describe your business before the COVID outbreak?

Business was in growth mode

Business was steady and consistent with prior years, meeting our obligations

Business was breaking even

Business was struggling slightly, not quite meeting our obligations

Business was struggling significantly and not meeting obligations

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* 13. Before the COVID Outbreak did you have an emergency contingency plan for your business?

Yes

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* 14. Compared to March 1st – April 30th, 2019 have your store sales increased or decreased?

Increased

Decreased

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* 15. If your sales have increased over the prior year (March 1st - April 30th, 2019 versus March 1st - April 30th, 2020), what percentage range below best describes the sales increase?

less than a 10% increase over prior year

10% - 25% increase over prior year

26% - 50% increase over prior year

51% - 75% increase over prior year

more than 75% increase over prior year

My sales have not increased

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* 16. If your sales have decreased over the prior year (March 1st - April 30th, 2019 versus March 1st - April 30th, 2020), what percentage range below best describes the sales decrease?

less than a 10% decrease over prior year

10% - 25% decrease over prior year

26% - 50% decrease over prior year

51% - 75% decrease over prior year

more than 75% decrease over prior year

My sales have not decreased

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* 17. PRIOR to the COVID outbreak, rank your top 5 significant business concerns from the list below. Choose your top 5 concerns below and rank your 5 choices in order from 1 - 5, where "1" is the most important. You will only use each number one time.

	1	2	3	4	5
Shipping costs	Shipping costs 1	Shipping costs 2	Shipping costs 3	Shipping costs 4	Shipping costs 5
Personnel	Personnel 1	Personnel 2	Personnel 3	Personnel 4	Personnel 5
Competition	Competition 1	Competition 2	Competition 3	Competition 4	Competition 5
Succession Plan	Succession Plan 1	Succession Plan 2	Succession Plan 3	Succession Plan 4	Succession Plan 5
Financial Reserves	Financial Reserves 1	Financial Reserves 2	Financial Reserves 3	Financial Reserves 4	Financial Reserves 5
Customer Marketing	Customer Marketing 1	Customer Marketing 2	Customer Marketing 3	Customer Marketing 4	Customer Marketing 5
Rising product costs	Rising product costs 1	Rising product costs 2	Rising product costs 3	Rising product costs 4	Rising product costs 5
Sales / Margin / Profit	Sales / Margin / Profit 1	Sales / Margin / Profit 2	Sales / Margin / Profit 3	Sales / Margin / Profit 4	Sales / Margin / Profit 5
Rising overhead costs	Rising overhead costs 1	Rising overhead costs 2	Rising overhead costs 3	Rising overhead costs 4	Rising overhead costs 5
Product Availability	Product Availability 1	Product Availability 2	Product Availability 3	Product Availability 4	Product Availability 5
Addt'l Product Categories	Addt'l Product Categories 1	Addt'l Product Categories 2	Addt'l Product Categories 3	Addt'l Product Categories 4	Addt'l Product Categories 5

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* 18. Have you applied for assistance or grants?

Yes

Not yet, but plan to apply

I will not be applying for any type of assistance

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* 19. If yes, which loans / programs have you applied? Select all that apply.

EIDL

Payroll Protection

Private Grant

Non U.S.A Program

N/A

Not yet, but plan to apply

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* 20. Are you still waiting on approvals on any of the loans / programs you applied for? If yes, please select which program(s). Select all that apply.

EIDL

Payroll Protection

Private Grant

Non U.S.A Program

N/A

Not yet, but plan to apply

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* 21. Were you denied for any loan or program? If yes, please select which program(s). Select all that apply.

EIDL

Payroll Protection

Private Grant

Non U.S.A Program

N/A

Not yet, but plan to apply

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* 22. What best describes the estimated amount of financial assistance it would require to keep your business operational for the next 12 months?

50,000 or less

100,000 or less

250,000 or less

500,000 or less

750,000 or less

1M or more

I do not need assistance

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* 23. After making all possible adjustments how long can your business survive in its current state before the current economic climate threatens whether or not you can remain in business?

1 month or less

2 to 3 months

4 to 5 months

6 months

up to 1 year

Business not affected

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* 24. Select which best describes your opinion on your business once the social distancing guidelines are relaxed or lifted?

Business will significantly increase compared to pre-COVID levels

Business will slightly increase compared to pre-COVID levels

Business will have no change compared to pre-COVID levels

Business will slightly decrease compared to pre-COVID levels

Business will significantly decrease compared to pre-COVID levels

My store will remain closed

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* 25. If a second shutdown becomes necessary in the fall would your business be able to survive?

Yes

My store is permanently shut down

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* 26. Have your manufacturers been providing you with information concerning their operations and product availability during the COVID outbreak?

Yes, we are getting regular updates from manufacturers

Somewhat, we are getting updates but need more information/communication

Very little information is coming from my manufacturers

No, I am not getting any relevant information from manufacturers

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* 27. Not including masks and PPE, have you been able to order products throughout the COVID outbreak?

Yes – there has been no interruption

Yes – with limited interruption

No – too many backorders

No – I can’t order most or all of the products I carry

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* 28. Understanding your vulnerabilities allows to us more effectively advocate for your business. Your concerns may have changed now that we have experienced this outbreak and continue to adjust.

Choose your top 5 current business concerns below. Rank your 5 choices in order from 1 - 5, where "1" is the most important. You will only use each number one time.

	1	2	3	4	5
Shipping cost	Shipping cost 1	Shipping cost 2	Shipping cost 3	Shipping cost 4	Shipping cost 5
Personnel	Personnel 1	Personnel 2	Personnel 3	Personnel 4	Personnel 5
Competition	Competition 1	Competition 2	Competition 3	Competition 4	Competition 5
Succession Plan	Succession Plan 1	Succession Plan 2	Succession Plan 3	Succession Plan 4	Succession Plan 5
Financial Reserves	Financial Reserves 1	Financial Reserves 2	Financial Reserves 3	Financial Reserves 4	Financial Reserves 5
Customer Marketing	Customer Marketing 1	Customer Marketing 2	Customer Marketing 3	Customer Marketing 4	Customer Marketing 5
Payment Terms	Payment Terms 1	Payment Terms 2	Payment Terms 3	Payment Terms 4	Payment Terms 5
Rising product costs	Rising product costs 1	Rising product costs 2	Rising product costs 3	Rising product costs 4	Rising product costs 5
Sales / Margin / Profit	Sales / Margin / Profit 1	Sales / Margin / Profit 2	Sales / Margin / Profit 3	Sales / Margin / Profit 4	Sales / Margin / Profit 5
Rising overhead costs	Rising overhead costs 1	Rising overhead costs 2	Rising overhead costs 3	Rising overhead costs 4	Rising overhead costs 5
Product Availability	Product Availability 1	Product Availability 2	Product Availability 3	Product Availability 4	Product Availability 5
Stock Buy Back Programs	Stock Buy Back Programs 1	Stock Buy Back Programs 2	Stock Buy Back Programs 3	Stock Buy Back Programs 4	Stock Buy Back Programs 5
Product Quality	Product Quality 1	Product Quality 2	Product Quality 3	Product Quality 4	Product Quality 5
Addt'l Product Categories	Addt'l Product Categories 1	Addt'l Product Categories 2	Addt'l Product Categories 3	Addt'l Product Categories 4	Addt'l Product Categories 5