Health Utilization Management Consumer Satisfaction Provider Survey

Provider Survey

It is our goal to provide the highest level of customer service to you. Please take a moment to answer the following questions about your CareLink experience.

Thank you for your time. We value your opinion!

Question Title

* 1. The Intake Coordinator that took my initial pre-notification call was courteous and friendly.

Agree

Disagree

Not Applicable

Question Title

* 2. The pre-notification process met my expectations.

Agree

Disagree

Not Applicable

Question Title

* 3. I understood the pre-notification process upon conclusion of the initial call.

Agree

Disagree

Not Applicable

Question Title

* 4. The Utilization Review Nurse I dealt with was courteous and friendly.

Agree

Disagree

Not Applicable

Question Title

* 1. The Intake Coordinator that took my initial pre-notification call was courteous and friendly.

Question Title

* 2. The pre-notification process met my expectations.

Question Title

* 3. I understood the pre-notification process upon conclusion of the initial call.

Question Title

* 4. The Utilization Review Nurse I dealt with was courteous and friendly.

Question Title

* 5. To better serve you, how can we make this experience better? We welcome any comments or suggestions.