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The GQ Customer Experience Survey
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1.
What was the reason that attracted you to become our customer?
(Required.)
Brand value
Variety of services
Quality of services
Marketing & promotion
Word of mouth
Pricing
Other (please specify)
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2.
Kindly rate our range of services
(Required.)
Very good
Good
Neither good nor poor
Poor
Very poor
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3.
Kindly rate our quality of service
(Required.)
Very good
Good
Neither good nor poor
Poor
Very poor
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4.
Kindly rate our brand value
(Required.)
Very good
Good
Neither good nor poor
Poor
Very poor
5.
Feel free to suggest improvements or make criticisms
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6.
Would you recommend our barbershop/spa to a friend or relative?
(Required.)
Yes
No
Not sure
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7.
Will you come back again?
(Required.)
Yes
No
Not sure