Below are a series of questions about your visit to Triangle Orthopaedics Surgery Center. We value all feedback in an attempt to improve the visits of future patients. 

* 1. The receptionist was pleasant and courteous.

* 2. The instructions I received before the day of my surgery were sufficient.

* 3. Any concerns I had with my financial arrangements and insurance coverage were discussed with me.

* 4. The nurses were concerned with my comfort, care and privacy.

* 5. The nurses were skilled, efficient, and professional in the treatment they provided me.

* 6. My pain, if I had any, was recognized and well controlled.

* 7. The anesthetist/anesthesiologist answered my questions adequately before surgery.

* 8. My surgery results were explained in a sensitive manner.

* 9. I felt safe and secure during my stay.

* 10. The discharge instructions were explained to me and were easy to understand.

* 11. Overall, I was satisfied with the services I received during my visit to the facility.

* 12. What did you like best about the facility?

* 13. Any recommendations as to what we could do differently?

* 14. Regarding your Surgery Center Experience, did anything happen that you consider extraordinary?

* 15. Name and/or Surgery Date (Optional)

* 16. If you would like a return phone call please provide:

If you wish to file a formal complaint, please call 919-596-8524.  If the resolution of the complaint is unsatisfactory, you may contact North Carolina Department of Health and Human Services at : 1-800-624-3004. You may also contact The Office of the Medicare Beneficiary Ombudsman at :

 https://www.medicare.gov/claims-and-appeals/medicare-rights/get-help/ombudsman.html
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