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* 1. What was the name of the Moreland representative (if you remember)?

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* 2. Please rate your experience on the following

  Poor Fair Good Excellent
Was your representative professional?
Was your representative knowledgeable?
Were your questions answered to your satisfaction?
Were options or recommendations explained to you clearly?

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* 3. Based on your call:

  Yes No NA
Was Moreland able to offer you a better price on your existing insurance, or better insurance for the same cost?
Did you switch one or more policies to Moreland?
If not, are you considering switching your policies at a later date?
Would you be comfortable referring others to Moreland?

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* 4. What can we do better next time?

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* 5. OPTIONAL: If you'd like to be contacted to give further feedback please provide your name and phone number.

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