1.Which best describes your current caregiving or support role?

I support an aging parent, grandparent, spouse, or older adult

I support both children and an older adult (sandwich generation)

I support children only

I do not currently provide caregiving support

2.Roughly how much time do you spend each week supporting or coordinating care for an older adult?

Less than 2 hours

2–5 hours

6–10 hours

11–20 hours

20+ hours

3.How often do you feel overwhelmed by the mental load of supporting someone else, such as planning, coordinating, worrying, or checking in?

Daily

Several times a week

Occasionally

Rarely

Never

4.What impact has supporting a senior or older adult had on your work, personal life, or day-to-day routine? Select all that apply.

Missed work or left work early

Reduced hours or changed my work schedule

Taken calls or handled support-related tasks during work

Turned down work, social, or personal opportunities

Had less time for myself, my family, or my own responsibilities

Felt more stressed, anxious, or emotionally drained

Took a leave of absence, reduced responsibilities, or considered stepping back from work

Experienced financial strain or additional out-of-pocket costs

No major impact

Other (please specify)

5.How often would outside support be helpful?

One-time or occasional help

A few times per month

Weekly

Daily

6.What prevents you from seeking or accepting more help? Select all that apply.

Cost

Trusting someone in the home

Not knowing where to look

Guilt or feeling like I should handle it myself

I don't have the time or energy to coordinate support

My parent/family member resists help

Lack of flexible or short-notice options

Lack of availability in my area

I already have enough support

Other (please specify)

7.How familiar are you with support options available for older adults in your area?

Very familiar

Somewhat familiar

I know options exist, but I’m not sure where to start

Not familiar at all

8.If there were a trusted local service connecting families with vetted Helpers for non-medical support at home, how likely would you be to use it?

Very likely

Somewhat likely

Not sure

Unlikely

Very unlikely

9.What would make you feel comfortable booking someone to help an older family member at home? Select all that apply.

Criminal record check

In-person or video interview

Reviews from other families

Ability to choose the Helper

Clear pricing

Support from the platform if something goes wrong

Other (please specify)

10.Thank you for participating. Your feedback will help shape a better understanding of the challenges and support needs facing family caregivers today.

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To learn more about HelpHive, which connects families with trusted, vetted Helpers for non-medical support at home, visit HelpHive.ca.