Customer Satisfaction Survey Template Our Customer's Feedback matters to us. Thanks for taking this survey. The purpose of this survey is to get to know your feedback related to our service. G Plus Home Comfort want to serve you more. OK Question Title * 1. How likely is it that you would recommend this company to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 3. Which of the following words would you use to describe our services? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable OK Question Title * 4. How well do our products and services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 5. How would you rate the quality of the service? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 6. How would you rate the value for money of the product and service? Excellent Above average Average Below average Poor OK Question Title * 7. How do you heard about our Company? by referral or recommendation (word of mouth) by browsing website by walk-in thru advertisement by reading blogs or news thru Social Media like FB, Instagram, Tweeter or Linkedin Other (please specify) OK Question Title * 8. How long have you been a customer of our company? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet OK Question Title * 9. How likely are you to purchase any of our products and services again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely OK Question Title * 10. Do you have any other comments, questions, or concerns? OK DONE