Customer ID number/Full registered name (note that names will be removed and data will be de-identified):

Question Title

* 1. Customer ID number/Full registered name (note that names will be removed and data will be de-identified):

About which service are you completing this survey form?

Question Title

* 2. About which service are you completing this survey form?

How would you rate transport?

Question Title

* 3. How would you rate transport?

  Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied N/A Did not use
Communication on arrival
Overall arrivals process
Communication on departure
Overall departure process
Event Shuttles from Albert to Pozieres
Parking and overall airport arrangements
Nord Tourism shuttle from Lille
How would you rate security?

Question Title

* 4. How would you rate security?

  Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied N/A Did not use
Security efficiency
Communication and information provided
Ticket scanning process
How would you rate infrastructure?

Question Title

* 5. How would you rate infrastructure?

  Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied N/A Did not use
Availability of amenities
Overall infrastructure
How would you rate commemorative services?

Question Title

* 6. How would you rate commemorative services?

  Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied N/A Did not use
Quality of the pre-service program
Images used during the service
Contents of the service
How would you rate information provided?

Question Title

* 7. How would you rate information provided?

  Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied N/A Did not use
Information pack provided at service
Temporary village (fete) stalls
Information tent
How would you rate registration?

Question Title

* 8. How would you rate registration?

  Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied N/A Did not use
Ease of registration
Confirmation process
Distribution of attendance passes
How would you rate attendance passes?

Question Title

* 9. How would you rate attendance passes?

  Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied N/A Did not use
Look and feel of attendance passes
Box office information and trouble shooting
How would you rate communication?

Question Title

* 10. How would you rate communication?

  Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied N/A Did not use
E-news information/other emails
Information booklet
How did you find out about the service(s)?

Question Title

* 11. How did you find out about the service(s)?

Are you planning on attending Australian commemorative services during the centenary of the First World War being held in the following locations?

Question Title

* 12. Are you planning on attending Australian commemorative services during the centenary of the First World War being held in the following locations?

Do you approve for your feedback to be used for online and printed information products, testimonials and/or promotional purposes?

Question Title

* 13. Do you approve for your feedback to be used for online and printed information products, testimonials and/or promotional purposes?

Do you have any general comments or feedback?

Question Title

* 14. Do you have any general comments or feedback?

T