2017 Patron Survey

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* 1. Complete your name and contact details here if you want to be in the draw.

Name

Email Address

Contact Number

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* 2. Your age

Under 17

18 to 23

24-35

36-60

Over 60

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* 3. Are you a 2017 Season Subscriber?
(A subscription is a package that consists of five or more shows selected by you from our annual Season Booklet. As a Subscriber you gain access to a range of benefits including discounted ticket prices on additional shows, the ability to exchange tickets and discounts on dining and accommodation with our hospitality partners.)

Yes, I am a 2017 Season Subscriber

No, I am not a 2017 Season Subscriber

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* 4. If 'No', what reason prevented you from purchasing a Subscription in 2017?

I don't plan and book shows that far in advance

I still don't understand what it means to be a Subscriber

It is too expensive to pay up-front for five or more shows

There is not enough variety in the Season Program

I am a Subscriber

Other reason? Please state below.

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* 5. Would you be more likely to purchase a Subscription if you could pay for it in instalments throughout the year?

Yes

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* 6. If you were a Subscriber in 2016, did you take advantage of the discounts offered by our hospitality partners - The Pastoral Hotel, The Old Bank Restaurant, Best Western Bluegum Motel or Endeavour Court Motel?

I was not a Subscriber

Yes

If 'No' please advise why not.

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* 7. We have received feedback that purchasing tickets on a mobile or tablet is not always user friendly. Do you find that you often need to switch to a desktop after finding out about a show via social media on a device?

I do not book online

I use a mobile phone to complete the transaction

I use a tablet to complete the transaction

I find I need to switch to a desktop computer

I always use a desktop computer in the first instance

Any additional comments?

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* 8. Overall, do you find our website user friendly?

Yes

If 'No' please advise why not

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* 9. Which reasons influence you to NOT book online?

I forget my password / username and cannot successfully reset it

I have difficulty using the 'select my seat' option

I have trouble viewing the pages

I cannot scroll to the necessary information when finalising my payment

I don't divulge my credit card details online

I prefer to purchase at the Box Office

I generally have no problems booking online

Please indicate any other reason why you prefer NOT to book online

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* 10. When you attend the Theatre, do you purchase items from the Theatre Bar?

Yes

If 'No' please tell us why not

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* 11. How do you typically find out about shows at DRTCC?

Season Booklet

Poster / Flyer

Website

Facebook

E-Newsletter

Radio

Television

Newspaper

Word of Mouth

Other (please specify)

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* 12. How would you rate the following customer service levels at DRTCC?

	Very Satisfied	Satisfied	Neutral	Unsatisfied	N/A
Box Office Staff	Box Office Staff Very Satisfied	Box Office Staff Satisfied	Box Office Staff Neutral	Box Office Staff Unsatisfied	Box Office Staff N/A
Bar Staff	Bar Staff Very Satisfied	Bar Staff Satisfied	Bar Staff Neutral	Bar Staff Unsatisfied	Bar Staff N/A
Ushers and Foyer Staff	Ushers and Foyer Staff Very Satisfied	Ushers and Foyer Staff Satisfied	Ushers and Foyer Staff Neutral	Ushers and Foyer Staff Unsatisfied	Ushers and Foyer Staff N/A

Any additional comments?

Question Title

* 13. Overall, how satisfied are you with the services offered at Dubbo Regional Theatre and Convention Centre (shows and events).

Very satisfied

Satisfied

Neutral

Dissatisfied

Any additional comments?

2017 Patron Survey

Patron Survey 2017

Question Title

* 1. Complete your name and contact details here if you want to be in the draw.

Question Title

* 2. Your age

Question Title

Question Title

* 4. If 'No', what reason prevented you from purchasing a Subscription in 2017?

Question Title

* 5. Would you be more likely to purchase a Subscription if you could pay for it in instalments throughout the year?

Question Title

* 6. If you were a Subscriber in 2016, did you take advantage of the discounts offered by our hospitality partners - The Pastoral Hotel, The Old Bank Restaurant, Best Western Bluegum Motel or Endeavour Court Motel?

Question Title

* 7. We have received feedback that purchasing tickets on a mobile or tablet is not always user friendly. Do you find that you often need to switch to a desktop after finding out about a show via social media on a device?

Question Title

* 8. Overall, do you find our website user friendly?

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* 9. Which reasons influence you to NOT book online?

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* 10. When you attend the Theatre, do you purchase items from the Theatre Bar?

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* 11. How do you typically find out about shows at DRTCC?

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* 12. How would you rate the following customer service levels at DRTCC?

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* 13. Overall, how satisfied are you with the services offered at Dubbo Regional Theatre and Convention Centre (shows and events).

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* 14. If you were Artistic Director for the day, what show would you like to bring to Dubbo Regional Theatre?