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* 1. When I entered the building, I felt welcome

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* 2. The facilities were clean.

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* 3. I was helped in a timely manner

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* 4. I was treated with respect

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* 5. My needs were met.

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* 6. I was informed about other HCCAO community services.

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* 7. I would recommend HCCAO to friends and family

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* 8. I would be willing to participate in a discussion group to help HCCAO continue to improve.

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* 9. Comments/ How can we better serve you?

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* 10. From what area did you receive your service today?

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