* 1. Overall, how satisfied or dissatisfied are you with our company?

* 2. Which of the following words would you use to describe our services? Select all that apply.

* 3. How well do our services meet your needs?

* 4. How would you rate the quality of the service?

* 5. How would you rate the value for money of the service?

* 6. How responsive have we been to your questions or concerns about our service?

* 7. What services below are the most important to you?

* 8. How likely are you to purchase any of our services again?

* 9. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

* 10. Do you have any other comments, questions, or concerns?