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* 1. How would you the rate the fairness of CHPW in evaluation prior authorization requests?

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* 2. How do you you rate the average time for CHPW to process PA requests and give a decision?

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* 3. For patients whose treatment requires PA, how often does this process delay access to necessary care?

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* 4. How often do issues related to the PA process lead to patients abandoning their recommended course of treatment?

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* 5. For patients whose treatment requires PA, what is your perception of the overall impact of this process on patient clinical outcomes?

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* 6. How would you describe the burden associated with PA in your practice?

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