We are always looking to improve the Arena Fitness experience for our members. To assist in making decisions that benefit all our members we would appreciate your feedback. This questionnaire will only take a few minutes to complete and all responses are treated as confidential. Thanks!

Question Title

* 1. Your Name

Question Title

* 2. Are you:

Question Title

* 3. How often do you come to Arena Fitness?

Question Title

* 4. How long have you been a member of Arena Fitness?

Question Title

* 5. Have you ever seen any of the following marketing material?

Question Title

* 6. How often do you attend group fitness classes?

Question Title

* 7. Which classes do you attend?

Question Title

* 8. Please rate the following:

  Below my Expectations Meets my Expectations Exceeds my Expectations N/A
Fitness Centre Cleanliness (Gym Floor)
Change Room & Toilet Cleanliness
Equipment Maintenance
Overall Cleanliness, Presentation & Appearance
Range of Group Fitness Classes
Standard of Group Fitness Classes
Value for Money
Level of Supervision
Fitness Instructor Service/Helpfulness
Reception Service/Helpfulness
The Standard of Overall Service

Question Title

* 9. How many times have you interacted with a Fitness Instructor in the past month?

Question Title

* 10. What do you like most about Arena Fitness?

Question Title

* 11. What (If anything) would you change at Arena Fitness?

Question Title

* 12. Would you refer others to Arena Fitness?

Question Title

* 13. Any other comments

Question Title

* 14. Please rate your overall experience of Arena Fitness

T