GMC Patient Satisfaction Survey 2017 Goshen Medical Center - Patient Satisfaction Survey Please answer all questions based on most recent visit or most recent call to Goshen. OK Question Title * 1. Which Goshen Medical Site/Location did you visit or call?Click on the box below to choose a site. Beulaville Bolton Chadbourn Clinton Dental Clinton Medical Dunn Fairview - Clinton Faison Dental Faison Medical Fayetteville - Cape Fear Fremont Garland Goldsboro Goldsboro - Eastpointe Hamlet Kenansville Mount Olive - Community Health Services Mount Olive - Lambert New Bern New River Plainview Rockingham Rosewood Dental Rosewood Medical Southport Tabor City Dental Tabor City Medical Wallace Warsaw OB/GYN Warsaw Wellness Whiteville - Columbus Pediatrics Whiteville Dental Whiteville Medical Whiteville - Vineland OK Question Title * 2. When you contacted Goshen, Were you able to get an appointment as needed? Yes No N/A OK Question Title * 3. If you called Goshen with a question, what was the response time back to you with an answer? Same day Next day 2 days or more N/A OK Question Title * 4. Did you see a Goshen Medical Provider within 15 minutes, after completing check-in at the front desk? Yes No N/A OK Question Title * 5. If you experienced any delays or changes affecting your wait time; did Goshen staff keep you informed? Yes No N/A OK Question Title * 6. Were Goshen staff; courteous, professional, and helpful to you? Yes No N/A Receptionists and clerks Receptionists and clerks Yes Receptionists and clerks No Receptionists and clerks N/A Nurses and clinical staff Nurses and clinical staff Yes Nurses and clinical staff No Nurses and clinical staff N/A Medical Providers- Doctor, Dentist, Physician Assistant, Family Nurse Practitioner Medical Providers- Doctor, Dentist, Physician Assistant, Family Nurse Practitioner Yes Medical Providers- Doctor, Dentist, Physician Assistant, Family Nurse Practitioner No Medical Providers- Doctor, Dentist, Physician Assistant, Family Nurse Practitioner N/A OK Question Title * 7. Did the Goshen Provider (Doctor, NP, PA, Dentist, Hygienist) Yes No N/A Listen carefully to your concerns Listen carefully to your concerns Yes Listen carefully to your concerns No Listen carefully to your concerns N/A Provide you with information about care Provide you with information about care Yes Provide you with information about care No Provide you with information about care N/A Answer any questions Answer any questions Yes Answer any questions No Answer any questions N/A OK Question Title * 8. Would you recommend our practice to a family member or friend? Yes No N/A OK Question Title * 9. Any additional comments that would help us improve? No My comment or suggestion OK Question Title * 10. Do you want a call regarding this survey? Yes No If yes, please enter the following contact information: Name, phone number, and best time to call. OK DONE