Goshen Medical Center - Patient Satisfaction Survey

Please answer all questions based on most recent visit or most recent call to Goshen.

When you contacted Goshen, Were you able to get an appointment as needed?

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* 2. When you contacted Goshen, Were you able to get an appointment as needed?

If you called Goshen with a question, what was the response time back to you with an answer?

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* 3. If you called Goshen with a question, what was the response time back to you with an answer?

Did you see a Goshen Medical Provider within 15 minutes, after completing check-in at the front desk? 

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* 4. Did you see a Goshen Medical Provider within 15 minutes, after completing check-in at the front desk? 

If you experienced any delays or changes affecting your wait time; did Goshen staff keep you informed?

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* 5. If you experienced any delays or changes affecting your wait time; did Goshen staff keep you informed?

Were Goshen staff; courteous, professional, and helpful to you?

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* 6. Were Goshen staff; courteous, professional, and helpful to you?

  Yes No N/A
Receptionists and clerks
Nurses and clinical staff
Medical Providers- Doctor, Dentist, Physician Assistant, Family Nurse Practitioner
Did the Goshen Provider (Doctor, NP, PA, Dentist, Hygienist)

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* 7. Did the Goshen Provider (Doctor, NP, PA, Dentist, Hygienist)

  Yes No N/A
Listen carefully to your concerns
Provide you with information about care
Answer any questions
Would you recommend our practice to a family member or friend?

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* 8. Would you recommend our practice to a family member or friend?

Any additional comments that would help us improve?

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* 9. Any additional comments that would help us improve?

Do you want a call regarding this survey?

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* 10. Do you want a call regarding this survey?

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