Important Information

Thank you for telling us about the training you received this academic year.
Your feedback counts. The survey is being conducted to collect feedback from learners on their views about their learning experiences.
Your feedback plays an important role in developing the quality of your education. AC collects this information anonymously* as part of its continuous improvement processes to ensure we provide quality training and assessment. AC must also provide a summary report of feedback from learners to ASQA (Australian Skills Quality Authority) as an indication of overall performance. The survey should take about 10 minutes to complete.
Note: In this questionnaire, the term ‘training’ refers to learning experiences with your training organisation. The term ‘trainer’ refers to trainers, teachers, lecturers or instructors from your training organisation.
*Participation in this survey is highly valued, but voluntary. You are free to withdraw consent at any time. Individual respondents will not be identified in any data or reports. Survey responses will not be linked with enrolment records, however, if you would like to be in the running to win 1 of 3 AC merch packs please enter your AC Student ID in Q16 at the end of the survey. 

Question Title


  Strongy disagree Disagree Agree Strongly Agree
I developed the skills expected from this training.
I identified ways to build on my current knowledge and skills.
The training focused on relevant skills.
I developed the knowledge expected from this training.
The training prepared me well for work.
I set high standards for myself in this training.
The training had a good mix of theory and practice.
I looked for my own resources to help me learn.
Overall, I am satisfied with the training.
I would recommend the training organisation to others.
Training organisation staff respected my background and needs.
I pushed myself to understand things I found confusing.
Trainers had an excellent knowledge of the subject content.
I received useful feedback on my assessments.
The way I was assessed was a fair test of my skills and knowledge.
I learned to work with people.
The training was at the right level of difficulty for me.
The amount of work I had to do was reasonable.
Assessments were based on realistic activities.
It was always easy to know the standards expected.
Training facilities and materials were in good condition.
I usually had a clear idea of what was expected of me.
Trainers explained things clearly.
The training organisation had a range of services to support learners.
I learned to plan and manage my work.
The training used up-to-date equipment, facilities and materials.
I approached trainers if I needed help.
Trainers made the subject as interesting as possible.
I would recommend the training to others.
The training organisation gave appropriate recognition of existing knowledge and skills.
Training resources were available when I needed them.
I was given enough material to keep up my interest.
The training was flexible enough to meet my needs.
Trainers encouraged learners to ask questions.
Trainers made it clear right from the start what they expected from me.

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* 2. What were the best aspects of the training?

Question Title

* 3. What aspects of the training were most in need of improvement?