Texas Health & Human Services Commission - Long-Term Care Regulatory Division

Our goal at HHSC is to provide efficient, educational, and accurate regulatory inspection of our Long-Term Care Providers and Facilities. Please take a few moments to let us know about the recent HHSC Regulatory visit to your facility.

If you have questions, concerns or compliments about the visit, please call:
1-800-458-9858(Voice)
1-888-425-6889 (TDD)

* Facility or Agency Name

* Demographic Information

* Region # (Required) Please choose in which HHSC Administrative Region your facility is located. If you don’t know in which region your facility is located, click here (Please choose only one)

* Facility Type (Please choose only one)

* Date of exit

Date

* Type of visit
(You may check as many as required)

* Professionalism and Courtesy are our Goals

  Always Most of the time Sometimes Never
The conduct of the surveyor(s) during the visit was professional and courteous to staff.
The conduct of the surveyor(s) during the visit was professional and courteous to residents / consumers.
The surveyor(s) followed regulatory protocols.
The surveyor(s) considered all pertinent evidence.
The surveyor(s) kept you informed of the progress of the survey during the course of the survey.
The surveyor(s) explained the survey findings or deficiencies.
The surveyor(s) considered all evidence presented to refute deficiencies / violations prior to exit.

* Additional comments:

T