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Library Services Feedback Survey
KwaNdwalane Public Library User Survey
1.
How often do you visit the library?
Daily
Weekly
Monthly
Rarely
Never
2.
Which of the following library services do you use? Select all that apply.
Book lending
Study room
Internet Cafe
WIFI hotspot
Group Activities Room
Scan/Print/Copy/email
3.
Are you satisfied with the opening hours of the library?
Very satisfied
Satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Dissatisfied
Very dissatisfied
4.
On a scale of 0 to 10,
How likely is it that you would recommend KwaNdwalane Library to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
5.
How satisfied are you with the availability of books and materials?
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
6.
What specific improvements would you like to see in our library services?
7.
How do you find the overall environment of the library?
Very welcoming
Somewhat welcoming
Neutral
Unwelcoming
8.
What additional services would you like the library to offer? Select all that apply.