Lancer Credit Union Survey Question Title * 1. Did you know that our school has a real credit union (Lancer Credit Union) in operation? Yes No OK Question Title * 2. Are you currently a member of the Lancer Credit Union? Yes No OK Question Title * 3. What line best describes you when it comes to personal finance or managing your money. I don't know what I'm doing. I know a little but I'd like to know more. I'm fairly confident but I could learn more. I know what I'm doing and I have a clear financial plan. I don't know what I'm doing. I know a little but I'd like to know more. I'm fairly confident but I could learn more. I know what I'm doing and I have a clear financial plan. OK Question Title * 4. A credit union is a cooperative and part of being a financial cooperative is educating the community we serve. What personal finance topics would you be interested in learning more about? Getting a Job Understanding Paycheques/Taxes Budgeting Applying for Student Loans Making Smart Consumer Choices Investing Basics Other (please specify) OK Question Title * 5. What features are important to you when it comes to a bank account? No Fees/Charges Customer Service Debit Card Access ATM Access Online Banking E-Transfers Unlimited Transactions Other (please specify) OK Question Title * 6. If you have not yet opened an account with the Lancer Credit Union, we'd like to better understand why. Check all of the following reasons that might be potential barriers for you: I don't have enough information about the Lancer Credit Union to make a decision. It takes too much work to open an account. I forget to bring in the required paperwork/ID. I do not have a Social Insurance Number (SIN) I don't believe it is a real credit union. The hours of operation are not convenient for me. I already have a bank account and I don't need another one. I already have an account at the LCU. Other (please specify) OK Question Title * 7. What could we do to encourage you to become a member at the Lancer Credit Union? OR If you are already a member, what can we do to encourage you to visit us in-branch more? Advertise more Give out cash prizes Have special games/promotions Offer more services (please explain in "other" box below) Other (please specify) OK Question Title * 8. Have you heard about our current promotion which involves a cash prize of $50.00 and a "Wheel of Prizes"? (We want to know if our advertising is reaching you) Yes No OK Question Title * 9. If you do not yet have an account with the Lancer Credit Union, how interested are you in learning more? Extremely interested Very interested Somewhat interested Not so interested Not at all interested I already have an account OK Question Title * 10. Thank you for participating in our survey. If you'd like to be entered in a draw for a $10.00 cash prize just for completing this survey, please leave your name below. OK DONE