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JANUARY 2025
Please let us know your views.
1.
The club is keen to improve the atmosphere in the stadium before matches. Are you in your seat before kick off and after half time?
Yes
No
If 'No', what would encourage you to take your seat before the referee starts/restarts the game?
2.
Pre-match and during the match.
I agree
I hadn't noticed
I disagree
I strongly disagree
Pre-match music is too loud
I agree
I hadn't noticed
I disagree
I strongly disagree
Dislike the pre-match music
I agree
I hadn't noticed
I disagree
I strongly disagree
The screens are difficult to read
I agree
I hadn't noticed
I disagree
I strongly disagree
Pre-match entertainment is good
I agree
I hadn't noticed
I disagree
I strongly disagree
People standing spoil my enjoyment
I agree
I hadn't noticed
I disagree
I strongly disagree
I like the new way 'Angel' is being played and sung after the kick off
I agree
I hadn't noticed
I disagree
I strongly disagree
Other (please specify)
3.
What are your greatest concerns on match days - tick all that apply
Digital ticketing
Queuing through security
Security too arduous
Security too lax
Prices of drink and food
Queues for drinks/food
4.
How satisfied or dissatisfied are you with the following?
All good
No opinion
Could be better
Very unhappy
Ticket pricing
All good
No opinion
Could be better
Very unhappy
Ticket availability
All good
No opinion
Could be better
Very unhappy
Reducing ticket touting
All good
No opinion
Could be better
Very unhappy
Concessions for seniors
All good
No opinion
Could be better
Very unhappy
Concessions for young people
All good
No opinion
Could be better
Very unhappy
The club's responsiveness to queries
All good
No opinion
Could be better
Very unhappy
Quality of 'Rewards'
All good
No opinion
Could be better
Very unhappy
Ticket exchange and transfer
All good
No opinion
Could be better
Very unhappy
Arsenal website
All good
No opinion
Could be better
Very unhappy
5.
A Football Governance Bill is going through Parliament. It aims to bring in an independent football regulator. How much do you know about it?
Nothing
Not enough
As much as I need
I'd like to know more
Not interested
It won't make a difference if it ever happens
6.
Which of these Arsenal consultation groups is AISA a part of?
Equality, diversity and inclusion
Women's matches
Match day experience
Ticketing
Arsenal Advisory Board with the club's Executive Directors
None of them
7.
AISA is proud of its record of holding events. Last year we welcomed Liam Brady, Stuart MacFarlane and Roy Massey. We are planning more in 2025. What kind of events would you like to see?
Club legends
Ex-players, but less well known (like Martin Hayes, Stephen Hughes, for instance)
Celebrity Arsenal supporters
Football analysts and experts (not necessarily connected to the club)
Greet the players pre-match
Commemorating and celebrating historical events concerning the club (including anniversaries)
Other (please specify)
None of the above
8.
If we invite ex-players, how far back does your interest go?
Last ten years
Last twenty years
Last thirty years
Any thoughts to add?
9.
Which of these would you be prepared to travel to the Highbury area to see?
Club legends
Ex-players, but less well known (like Martin Hayes, Stephen Hughes, for instance)
Celebrity Arsenal supporters
Football analysts and experts (not necessarily connected to the club)
Greet the players pre-match
Commemorating historical events concerning the club (particularly anniversaries)
10.
Which of these would you be prepared to pay an entrance fee for?
Club legends
Ex-players, but less well known (like Martin Hayes, Stephen Hughes, for instance)
Celebrity Arsenal supporters
Football analysts and experts (not necessarily connected to the club)
Commemorating historical events concerning the club (particularly anniversaries)
11.
If there s an entrance fee (to cover costs and fees, or to donate to a charity) what would be reasonable? Please let us know your thoughts.
12.
If we arranged with a pub for us to have an area where we could meet up to watch away matches, would you be interested?
Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely
13.
If you said you might come to a meet up, where would you be likely to attend, where would you prefer? The Gunners, Drayton Park or where? And is there anything that would persuade you either way?
14.
We want to represent as many Arsenal supporters as we can - and the more members we have, the more representative we can be, with a stronger voice. How can we attract more members?
Giveaways (club shirts, free drinks in local pub?)
More events
Members invite friends and family
If 'yes' to giveaways, what do you think would be attractive (and realistic!)?
15.
Where is there more information about AISA's activities
aisa.org
aisa.org/members/
AISA newsletters
Instagram
X
Bluesky
Threads
Facebook
TikTok
The Gooner
Arsenal programme (matchdays)
WhatsApp
Fax
By post
16.
How many of these activities does AISA actively support or is involved with?
Arsenal/Islington foodbank
Arsenal in the Community
Arsenal Foundation
Football Supporters' Association (FSA) 'Stop Exploiting Loyalty' campaign
Wright Foundation
Kevin Campbell Foundation
Willow Foundation
Other (please specify)
None of the above
17.
If the club introduced a 'Walking Bus' after the games, to escort supporters to a tube station, would you be interested?
Yes
No
Tell me more
18.
There have been demands for a new statue outside the Emirates. It's not in anyone's plans as far as we know, but If the club decided there was space for one, who would you like to see? Please suggest up to three players or managers.
