Stop Smoking Services in Salford

50% of survey complete.

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* 1. Please tell us how you heard about the service

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* 2. Who helped you with your quit attempt?

Specialist Stop Smoking Team

Workplace Support

Nurse or GP

Pharmacy

Hospital and or Pregnancy Team

Prison

Greater Manchester West

Health Improvement Service

Unique Improvements

Other (please specify)

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* 3. If you had to contact us by telephone, have you had a problem getting through?

	No	Yes, sometimes	Yes, always	Not tried to contact
If you had to contact us by telephone, have you had a problem getting through?	If you had to contact us by telephone, have you had a problem getting through? No	If you had to contact us by telephone, have you had a problem getting through? Yes, sometimes	If you had to contact us by telephone, have you had a problem getting through? Yes, always	If you had to contact us by telephone, have you had a problem getting through? Not tried to contact

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* 4. How long did you have to wait before your first appointment?

	1 day or less	up to 2 days	3-5 days	6-7 days	Over a week	Can't remember
How long did you have to wait before your first appointment?	How long did you have to wait before your first appointment? 1 day or less	How long did you have to wait before your first appointment? up to 2 days	How long did you have to wait before your first appointment? 3-5 days	How long did you have to wait before your first appointment? 6-7 days	How long did you have to wait before your first appointment? Over a week	How long did you have to wait before your first appointment? Can't remember

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* 5. About the service

	Yes	Undecided	No	Can't remember
Did you find this wait acceptable?	Did you find this wait acceptable? Yes	Did you find this wait acceptable? Undecided	Did you find this wait acceptable? No	Did you find this wait acceptable? Can't remember
Were you offered a choice of appointments dates and times?	Were you offered a choice of appointments dates and times? Yes	Were you offered a choice of appointments dates and times? Undecided	Were you offered a choice of appointments dates and times? No	Were you offered a choice of appointments dates and times? Can't remember
Were you offered a choice of locations?	Were you offered a choice of locations? Yes	Were you offered a choice of locations? Undecided	Were you offered a choice of locations? No	Were you offered a choice of locations? Can't remember
Have you smoked since your last appointment with the service?	Have you smoked since your last appointment with the service? Yes	Have you smoked since your last appointment with the service? Undecided	Have you smoked since your last appointment with the service? No	Have you smoked since your last appointment with the service? Can't remember
Would you recommend this service to other people who wanted to stop smoking?	Would you recommend this service to other people who wanted to stop smoking? Yes	Would you recommend this service to other people who wanted to stop smoking? Undecided	Would you recommend this service to other people who wanted to stop smoking? No	Would you recommend this service to other people who wanted to stop smoking? Can't remember
If you started smoking again, would you come back to the service for help and support?	If you started smoking again, would you come back to the service for help and support? Yes	If you started smoking again, would you come back to the service for help and support? Undecided	If you started smoking again, would you come back to the service for help and support? No	If you started smoking again, would you come back to the service for help and support? Can't remember

If you started smoking again, would you come back to the service for help and support? Please tell us the reason for your answer.

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* 6. What could the service provide that would have made things easier for you to stop smoking or stay stopped?

Easier access to the service (for example a shop in local precinct)

6-monthly follow up

Telephone support

Group support

A buddy

Other (please specify)

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* 7. Were you given information about the different courses of treatment or options and choices available to you?

Yes, in a printed leaflet/booklet

Yes, verbally (by a health professional)

I can't remember / think so

No, because no treatment or action

No information was given

Other (please specify)

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* 8. Overall, how do you feel about the support you received from the service?

	Very satisfied	Fairly satisfied	Neither/nor	Fairly dissatisfied	Very dissatisfied
Overall, how do you feel about the support you received from the service?	Overall, how do you feel about the support you received from the service? Very satisfied	Overall, how do you feel about the support you received from the service? Fairly satisfied	Overall, how do you feel about the support you received from the service? Neither/nor	Overall, how do you feel about the support you received from the service? Fairly dissatisfied	Overall, how do you feel about the support you received from the service? Very dissatisfied