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Agent Service
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1.
Overall, how would you rate the quality of your agent service experience?
(Required.)
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
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2.
How well did we understand your questions and concerns?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not at all well
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3.
How much time did it take us to address your questions and concerns?
(Required.)
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
Did not receive a response
4.
On a scale of 0 to 10,
How likely is it that you would recommend Boone Insurance Associates to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
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5.
Do you have any other comments, questions, or concerns?
6.
What Associate did you work with?
Caitlin Lackey
Chris Boone
7.
Thank you for your feedback! Please provide your email address if you wish to be entered in our gift card drawing! Winners will be chosen at random each quarter.