Affiliate Partner Feedback

Portal & Service Experience Feedback Form

Hi there Affiliate Partner!

As part of the NCC ongoing improvement process, our team sends around this survey to all active NCC Affiliate portal users, every 6 months.

The goal of the survey is to gain feedback from yourselves which the NCC can then use to improve the service offering and ultimately the experience for our shared Patients.

Please send any communications via email to admin@customcompounding.com.au and thanks for taking the time to complete the survey.

Question Title

* 1. How likely is it that you would recommend National Custom Compounding (Pharmacy) to a friend or colleague?

Not at all likely

Extremely likely

Question Title

* 2. What was the main reason that you signed your pharmacy up to NCC as a Affiliate Pharmacy?

Financial benefit

Patient benefit

Additional professional service

My existing provider was unable to meet my expectations

Necessity for a compounding service with online order platform

To support the compounding requirements of a local Doctor/Practitioner

None of the above

Other (please specify)

Question Title

* 3. How would you rate the quality of the service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 4. How well do you feel that our company understands your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 5. How professional is National Custom Compounding (Pharmacy)?

Extremely professional

Very professional

Somewhat professional

Not so professional

Not at all professional

Question Title

* 6. What does National Custom Compounding (Pharmacy) do really well?

Question Title

* 7. Overall, are you satisfied with the employees at National Custom Compounding (Pharmacy), neither satisfied nor dissatisfied with them, or dissatisfied with them?

Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

Question Title

* 8. Overall, how satisfied or dissatisfied are you with National Custom Compounding (Pharmacy)?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 9. What changes would most improve competing services currently available from other companies?

Question Title

* 10. Overall, are you satisfied with your experience using Affiliate Pharmacy program, neither satisfied or dissatisfied with it, or dissatisfied with it?

Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

Question Title

* 1. How likely is it that you would recommend National Custom Compounding (Pharmacy) to a friend or colleague?

Question Title

* 2. What was the main reason that you signed your pharmacy up to NCC as a Affiliate Pharmacy?

Question Title

* 3. How would you rate the quality of the service?

Question Title

* 4. How well do you feel that our company understands your needs?

Question Title

* 5. How professional is National Custom Compounding (Pharmacy)?

Question Title

* 6. What does National Custom Compounding (Pharmacy) do really well?

Question Title

* 7. Overall, are you satisfied with the employees at National Custom Compounding (Pharmacy), neither satisfied nor dissatisfied with them, or dissatisfied with them?

Question Title

* 8. Overall, how satisfied or dissatisfied are you with National Custom Compounding (Pharmacy)?

Question Title

* 9. What changes would most improve competing services currently available from other companies?

Question Title

* 10. Overall, are you satisfied with your experience using Affiliate Pharmacy program, neither satisfied or dissatisfied with it, or dissatisfied with it?

Question Title

* 11. Do you have any other comments, questions, or concerns?