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Fastmail Offline Functionality Survey
1.
Are you a Fastmail customer?
Yes
No
2.
Rate your technical ability on a scale from 1-7
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
3.
Do you use the Fastmail phone/tablet app?
I use the Fastmail app exclusively for email and calendars
I use the Fastmail app exclusively for email and not for calendars
I use the Fastmail app along with other apps for email and calendars
I rarely use the Fastmail app
I don't use the Fastmail app at all
4.
What kind of mobile device do you usually access your Fastmail account on?
Android phone
iPhone or iPod
iPad
Windows tablet
Android tablet
Other (please specify)
5.
What do you primarily use Fastmail for?
Email
Contacts
Calendar
Notes
Files
Other (please specify)
6.
When do you want offline access to the Fastmail app?
I am never without an internet connection. I don't need offline support.
I occasionally lose my internet connection at home, work, commuting or traveling
I need offline support at specific times when I turn off my internet connection (e.g. when flying)
I frequently have low or no internet connection at my home or work
Other (please specify)
7.
Please rate the following statements
Never
Rarely
Neutral
Often
Always
When I don't have an internet connection, I want to write draft emails that I can send as soon as I have an Internet connection
Never
Rarely
Neutral
Often
Always
When I don't have an internet connection, I want to add or change calendar events
Never
Rarely
Neutral
Often
Always
When I don't have an internet connection, I want to be able to add or change contacts
Never
Rarely
Neutral
Often
Always
8.
Please tell us how much you agree or disagree with the following statements
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I am frustrated by the Fastmail app when I don't have an internet connection
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I should have access to my Fastmail emails when I don't have an internet connection
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I should be able to search through my emails when I don’t have an internet connection
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Any attachments from emails I mark as being available offline should also be available
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I should be able to write new emails when I don't have an internet connection
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I should have access to my Fastmail notes when I don't have an internet connection
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I should be notified if there is going to be a delay in an email being sent because of a loss of internet connection
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I should be able to view my Fastmail calendar when I don't have an internet connection
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I should still receive upcoming event notifications when I don't have an internet connection
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I should have access to my Fastmail contacts when I don't have an internet connection
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Email that fails to send because of a bad internet connection should be sent at the first available opportunity
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Emails that fail to send because of a bad internet connection should turn back into drafts that I can choose to send when I'm ready
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
9.
What messages should be made available in the Fastmail app when offline?
Recent messages
Unread messages
Pinned messages
Any messages in a folder I choose
Messages I mark as being available offline
Other (please specify)
10.
When you receive new emails where do they usually go?
My primary inbox
My folders
Both my primary inbox and folders
Other (please specify)
11.
If only recent messages were available offline, which would you expect to see?
All messages from the last 24 hrs
All messages from the last 48 hrs
The most recent 50 messages
The most recent 100 messages
The most recent 500 messages
Other (please specify)
Current Progress,
0 of 11 answered