How are we doing?

The Glendale Police Department's Victim Assistance Program strives for continued success in the efficiency and professionalism our staff provides. In an effort to continually improve our services, we ask that you take a few moments to complete this survey.

* 1. My primary Victim's Assistance Caseworker was:

* 2. My Victim Assistance Caseworker worked with me by (check all that apply)

* 3. I received notice of my victim's rights after filing a police report.

* 4. I was informed of the date, time and location of the defendant's initial appearance and/or notice of release.

* 5. I feel that I have an increased knowledge and understanding of the Criminal Justice System.

* 6. I am satisfied with my level of participation in the Criminal Justice System.

* 7. I am more likely to report future crime based on the services provided by my Victim Assistance Caseworker

* 8. Victim Assistance services helped reduce my anxiety about participating in the Criminal Justice System.

* 9. I feel that advocacy services provided by the Victim Assistance Unit were helpful to me.

* 10. I felt like I had the information needed to make informed decisions about contacting other community agencies for support.

* 11. I was able to connect with other community agencies for ongoing services (counseling, legal aid, etc).

* 12. My Caseworker treated me with dignity and respect.

* 13. My Caseworker helped me better understand the effects of trauma and victimization.

* 14. My Caseworker increased my ability to cope.

* 15. My Caseworker provided me with appropriate crisis intervention and emotional support. .

* 16. I was able to identify a support system/person that was available to help me.

* 17. My caseworker helped me understand and create a safety plan for my immediate and ongoing safety needs. 

* 18. I am now able to better assess my ongoing safety needs to keep myself safe.

* 19. I feel safer as a result of safety planning services provided to me.

* 20. I have a better understanding of protection orders and an increased knowledge of the protective order process.

* 21. I have a better understanding of the availability of victim compensation.

* 22. I was satisfied with the quality and amount of contractual Legal Aide services that were provided to me.

* 23. I was satisfied with the quality and amount of contractual Trauma Counseling services that were provided to me.

* 24. Do you have any needs that you did not get assistance with?

* 25. Do you have any additional comments regarding Glendale's Victim Assistance Program?

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