Customer Satisfaction Survey

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* 1. Which Peterson Cleaners location do you use most frequently?

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* 2. How often do you visit Peterson Cleaners?

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* 3. How helpful was our customer service representative?

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* 4. How knowledgeable did our customer service representative seem to you?

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* 5. How friendly was our customer service representative treat you?

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* 6. How was the speed and efficiency of the service?

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* 7. Dry Cleaning/ Laundry Quality

  Excellent Good Average Poor N/A
Stain Removal
Pressing
Buttons Intact
Overall Cleaning Quality

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* 8. Overall Satisfaction

  Excellent Good Average Poor N/A
Garments Ready When Promised
Store Appearance 
Customer Issues Resolved Promptly
Responsiveness to Customer Requests

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* 9. Contact Information

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