Phoenix RC Client Satisfaction Survey We'd love it if you could complete these 8 questions for us!! Question Title * 1. Do you feel that your assigned Phoenix staff member listened to your thoughts, opinions, and concerns? Yes, Definitely Somewhat No, not at all Other (please specify) OK Question Title * 2. Did the services your received effectively address the needs of your family? Yes, Definitely Somewhat No, not at all Other (please specify) OK Question Title * 3. Do you feel your overall family circumstances are better now than before or are getting better, because of the support you received through Phoenix? Yes, Definitely Somewhat No, Not at all Other (please specify) OK Question Title * 4. If you needed support again, would you come back to this program? Yes, Definitely Maybe No, Not at all Other (please specify) OK Question Title * 5. Would you recommend this program to a friend experiencing the same challenges as you or your family experienced? Yes, Definitely Maybe No, Not at all Other (please specify) OK Question Title * 6. Did the agency help you to identify and access additional resources in the community for you and your family for long-term support? Yes, Definitely Somewhat No, Not at all Other (please specify) OK Question Title * 7. Were you satisfied with how you were treated by the individual(s) providing services? Yes, Definitely Somewhat No, Not at all Other (please specify) OK Question Title * 8. How would you rate the quality and flexibility of the support services you received? Excellent! Could not have been better! Fair, definitely could use some improvement. Poor. I was very dissatisfied with the flexibility of services. Other (please specify) OK Question Title * 9. We would love it if you could tell us which staff member you worked with so that we can share your anonymous feedback with them! OK Question Title * 10. Is there anything else you'd like to share about your experience with Phoenix or your assigned worker? OK DONE