Water and Wastewater Services, Business Operations Division

Customer Service Survey

Dear Customer:
Broward County Water & Wastewater Services is committed to providing exemplary customer service. Your feedback is valuable to us, and we would appreciate your comments regarding your experience with our staff. We thank you for your contribution to our ongoing efforts in providing "Our Best, Nothing Less!"

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* 1. Please provide us with your customer account number or service address.

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* 2. Which of the following prompted your inquiry?

Account history

Bill payment

Billing question

Close account

Delinquent fee(s)

Leak adjustment

New account

No Water

Payment arrangement

Pool credit

Other (please specify)

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* 3. How well did we satisfy your request?

Very satisfied

Satisfied

Not satisfied

Not applicable

Other (please specify)

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* 4. How responsive were we to your request?

Very satisfied

Satisfied

Not satisfied

Not applicable

Other (please specify)

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* 5. Overall, how would you rate the quality of your customer service experience?

Very satisfied

Satisfied

Not satisfied

Not applicable

Other (please specify)