My-Lantern Customer Satisfaction Survey

Question Title

* 1. How likely is it that you would recommend My-Lantern to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 2. Overall, how satisfied or dissatisfied are you with My-Lantern?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 3. Which of the following words would you use to describe My-Lantern? Select all that apply.

Reliable

High quality

Useful

Unique

Impractical

Ineffective

Poor quality

Unreliable

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* 4. How well do our products meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 5. How would you rate the quality of the product?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 6. How responsive have we been to your questions about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 7. How likely are you to use My-Lantern recurrently?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

My-Lantern Customer Satisfaction Survey

Question Title

* 1. How likely is it that you would recommend My-Lantern to a friend or colleague?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with My-Lantern?

Question Title

* 3. Which of the following words would you use to describe My-Lantern? Select all that apply.

Question Title

* 4. How well do our products meet your needs?

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* 5. How would you rate the quality of the product?

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* 6. How responsive have we been to your questions about our services?

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* 7. How likely are you to use My-Lantern recurrently?

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* 8. Do you have any suggestions, Comments, Concerns, Complaints or Improvement?