Exit this survey Digital Black and White Field Report- 2013 1. Digital B&W Field Report- Larry Hunt Publications Question Title * 1. Please list one digital B&W copier model. If you have more than one, please choose the one that has the highest monthly copy volume. Digital B&W copier model? When was it installed? Average monthly copy volume Average copies between service calls? Machine performance rating (10=best, 1=worst) Average per copy selling price Question Title * 2. On a scale of 1 to 10 (with 10 being best) how would you rate the copy quality of: 1 2 3 4 5 6 7 8 9 10 Connected copies Connected copies 1 Connected copies 2 Connected copies 3 Connected copies 4 Connected copies 5 Connected copies 6 Connected copies 7 Connected copies 8 Connected copies 9 Connected copies 10 Off the glass copies Off the glass copies 1 Off the glass copies 2 Off the glass copies 3 Off the glass copies 4 Off the glass copies 5 Off the glass copies 6 Off the glass copies 7 Off the glass copies 8 Off the glass copies 9 Off the glass copies 10 Question Title * 3. Please rate the current success of you high speed copy department: Very Good Good Fair Poor Question Title * 4. If the copier shown above is more than one year old, how have quality and/or performance held up as this model has aged? Very well Has deteriorated somewhat, but still good Has not held up well Other (please specify) Question Title * 5. What percentage of the monthly copies are made in the 11" x 17" or 12" x 18" size? Question Title * 6. Are your 11" x 17" (or 12" x 18") copies being charged the same for service as 8 1/2" x 11" copies? Yes No Question Title * 7. What percentage of your output is from: Connected/ electronic original? Off the glass? Question Title * 8. What are the best features of this digital B&W copier? Question Title * 9. Please describe any significant drawbacks? Question Title * 10. If you are having any recurring machine problems, please explain. Question Title * 11. Please make any other general comments that might be helpful: Question Title * 12. Please enter the following contact data. Thank you. Name: Company: Email Address: Phone Number: Done