Copy of Thomasville City Schools Parent Survey FY25 Continuous Improvement Needs Assessment and Equity Plan

Dear Parent,

Each year, Thomasville City Schools invites parents with students in Pre-K-12th grade to provide feedback on the quality of its programs, Title I services, and family involvement; therefore, district office personnel ask that you take a few minutes to answer the following questions. Your input will help us determine how to best use federal, state, and local funds for teacher training, student resources and providing support for parents. Your answers are confidential and you will never be identified.

Thank you very much for your help.

	Non-existent	Not much	Sometimes	Nearly all the time	Excellent, Always without fail	N/A
Customer service at the board of education.	Customer service at the board of education. Non-existent	Customer service at the board of education. Not much	Customer service at the board of education. Sometimes	Customer service at the board of education. Nearly all the time	Customer service at the board of education. Excellent, Always without fail	Customer service at the board of education. N/A
Customer service at your child(ren)'s school(s).	Customer service at your child(ren)'s school(s). Non-existent	Customer service at your child(ren)'s school(s). Not much	Customer service at your child(ren)'s school(s). Sometimes	Customer service at your child(ren)'s school(s). Nearly all the time	Customer service at your child(ren)'s school(s). Excellent, Always without fail	Customer service at your child(ren)'s school(s). N/A
The administration makes my child(ren) a priority in the school(s).	The administration makes my child(ren) a priority in the school(s). Non-existent	The administration makes my child(ren) a priority in the school(s). Not much	The administration makes my child(ren) a priority in the school(s). Sometimes	The administration makes my child(ren) a priority in the school(s). Nearly all the time	The administration makes my child(ren) a priority in the school(s). Excellent, Always without fail	The administration makes my child(ren) a priority in the school(s). N/A
The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them.	The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Non-existent	The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Not much	The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Sometimes	The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Nearly all the time	The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Excellent, Always without fail	The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. N/A

Non-existent

Not much

Sometimes

Nearly all the time

Excellent, Always without fail

N/A

Customer service at the board of education.

Customer service at the board of education. Non-existent

Customer service at the board of education. Not much

Customer service at the board of education. Sometimes

Customer service at the board of education. Nearly all the time

Customer service at the board of education. Excellent, Always without fail

Customer service at the board of education. N/A

Customer service at your child(ren)'s school(s).

Customer service at your child(ren)'s school(s). Non-existent

Customer service at your child(ren)'s school(s). Not much

Customer service at your child(ren)'s school(s). Sometimes

Customer service at your child(ren)'s school(s). Nearly all the time

Customer service at your child(ren)'s school(s). Excellent, Always without fail

Customer service at your child(ren)'s school(s). N/A

The administration makes my child(ren) a priority in the school(s).

The administration makes my child(ren) a priority in the school(s). Non-existent

The administration makes my child(ren) a priority in the school(s). Not much

The administration makes my child(ren) a priority in the school(s). Sometimes

The administration makes my child(ren) a priority in the school(s). Nearly all the time

The administration makes my child(ren) a priority in the school(s). Excellent, Always without fail

The administration makes my child(ren) a priority in the school(s). N/A

The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them.

The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Non-existent

The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Not much

The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Sometimes

The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Nearly all the time

The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. Excellent, Always without fail

The administration at my child(ren)'s school(s) is accessible and professional when I reach out to them. N/A

	Non-existent, short and impolite	Sometimes is impolite and slow in returning calls and/or emails.	Nearly all the time responds in a positive and timely manner.	Excellent, Always makes me feel welcome
Customer service from the receptionist at the front desk. (School-level)	Customer service from the receptionist at the front desk. (School-level) Non-existent, short and impolite	Customer service from the receptionist at the front desk. (School-level) Sometimes is impolite and slow in returning calls and/or emails.	Customer service from the receptionist at the front desk. (School-level) Nearly all the time responds in a positive and timely manner.	Customer service from the receptionist at the front desk. (School-level) Excellent, Always makes me feel welcome
Customer service from the school principal, director, or other administrators. (School-level)	Customer service from the school principal, director, or other administrators. (School-level) Non-existent, short and impolite	Customer service from the school principal, director, or other administrators. (School-level) Sometimes is impolite and slow in returning calls and/or emails.	Customer service from the school principal, director, or other administrators. (School-level) Nearly all the time responds in a positive and timely manner.	Customer service from the school principal, director, or other administrators. (School-level) Excellent, Always makes me feel welcome
Customer service from my child's teachers. (School-level)	Customer service from my child's teachers. (School-level) Non-existent, short and impolite	Customer service from my child's teachers. (School-level) Sometimes is impolite and slow in returning calls and/or emails.	Customer service from my child's teachers. (School-level) Nearly all the time responds in a positive and timely manner.	Customer service from my child's teachers. (School-level) Excellent, Always makes me feel welcome
Customer service from Student Services (BOE Office)	Customer service from Student Services (BOE Office) Non-existent, short and impolite	Customer service from Student Services (BOE Office) Sometimes is impolite and slow in returning calls and/or emails.	Customer service from Student Services (BOE Office) Nearly all the time responds in a positive and timely manner.	Customer service from Student Services (BOE Office) Excellent, Always makes me feel welcome
Customer service from all other district-level offices.	Customer service from all other district-level offices. Non-existent, short and impolite	Customer service from all other district-level offices. Sometimes is impolite and slow in returning calls and/or emails.	Customer service from all other district-level offices. Nearly all the time responds in a positive and timely manner.	Customer service from all other district-level offices. Excellent, Always makes me feel welcome

Non-existent, short and impolite

Sometimes is impolite and slow in returning calls and/or emails.

Nearly all the time responds in a positive and timely manner.

Excellent, Always makes me feel welcome

Customer service from the receptionist at the front desk. (School-level)

Customer service from the receptionist at the front desk. (School-level) Non-existent, short and impolite

Customer service from the receptionist at the front desk. (School-level) Sometimes is impolite and slow in returning calls and/or emails.

Customer service from the receptionist at the front desk. (School-level) Nearly all the time responds in a positive and timely manner.

Customer service from the receptionist at the front desk. (School-level) Excellent, Always makes me feel welcome

Customer service from the school principal, director, or other administrators. (School-level)

Customer service from the school principal, director, or other administrators. (School-level) Non-existent, short and impolite

Customer service from the school principal, director, or other administrators. (School-level) Sometimes is impolite and slow in returning calls and/or emails.

Customer service from the school principal, director, or other administrators. (School-level) Nearly all the time responds in a positive and timely manner.

Customer service from the school principal, director, or other administrators. (School-level) Excellent, Always makes me feel welcome

Customer service from my child's teachers. (School-level)

Customer service from my child's teachers. (School-level) Non-existent, short and impolite

Customer service from my child's teachers. (School-level) Sometimes is impolite and slow in returning calls and/or emails.

Customer service from my child's teachers. (School-level) Nearly all the time responds in a positive and timely manner.

Customer service from my child's teachers. (School-level) Excellent, Always makes me feel welcome

Customer service from Student Services (BOE Office)

Customer service from Student Services (BOE Office) Non-existent, short and impolite

Customer service from Student Services (BOE Office) Sometimes is impolite and slow in returning calls and/or emails.

Customer service from Student Services (BOE Office) Nearly all the time responds in a positive and timely manner.

Customer service from Student Services (BOE Office) Excellent, Always makes me feel welcome

Customer service from all other district-level offices.

Customer service from all other district-level offices. Non-existent, short and impolite

Customer service from all other district-level offices. Sometimes is impolite and slow in returning calls and/or emails.

Customer service from all other district-level offices. Nearly all the time responds in a positive and timely manner.

Customer service from all other district-level offices. Excellent, Always makes me feel welcome

	NO	YES
School Improvement Plan	School Improvement Plan NO	School Improvement Plan YES
School Budget	School Budget NO	School Budget YES
Parent Engagement Policy	Parent Engagement Policy NO	Parent Engagement Policy YES
Parent Engagement 1% set-aside	Parent Engagement 1% set-aside NO	Parent Engagement 1% set-aside YES
Parent/School Compact	Parent/School Compact NO	Parent/School Compact YES
Comprehensive Needs Assessment	Comprehensive Needs Assessment NO	Comprehensive Needs Assessment YES
Discipline Policies/Procedures	Discipline Policies/Procedures NO	Discipline Policies/Procedures YES

YES

School Improvement Plan

School Improvement Plan NO

School Improvement Plan YES

School Budget

School Budget NO

School Budget YES

Parent Engagement Policy

Parent Engagement Policy NO

Parent Engagement Policy YES

Parent Engagement 1% set-aside

Parent Engagement 1% set-aside NO

Parent Engagement 1% set-aside YES

Parent/School Compact

Parent/School Compact NO

Parent/School Compact YES

Comprehensive Needs Assessment

Comprehensive Needs Assessment NO

Comprehensive Needs Assessment YES

Discipline Policies/Procedures

Discipline Policies/Procedures NO

Discipline Policies/Procedures YES

Copy of Thomasville City Schools Parent Survey FY25 Continuous Improvement Needs Assessment and Equity Plan - Parent Survey

FY25 Thomasville City Schools Continuous Improvement - Parent Survey

Question Title

* 1. What grade level is your child/children?

Question Title

* 2. In which of the following programs does your child participate? (Please select all that apply).

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* 3. Please rate the following

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* 4. How are we doing with providing you quality customer service? Are we punctual in replying to your concerns? Do we provide a welcoming environment when you visit or contact our schools and offices? Are you provided courteous and professional treatment from all staff? Please rate the following:

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* 5. Does your child's/children's school(s) actively seek your input on the following?

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* 6. How would you like to see parent and family engagement funds used?

Question Title

* 7. Which of the following prevents you from being able to participate in school functions, activities, and planning?