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Mental Health Inquiries: Consumer Survey

On the 21 June 2010 the Mental Health Review Tribunal (Tribunal) took over the responsibility from Magistrates for conducting mental health inquiries. A mental health inquiry, which is a requirement under the Mental Health Act 2007, is the initial independent review of a person who has been detained in a declared mental health facility.

The Mental Health and Drug & Alcohol Office (MHDAO) is funding an independent and comprehensive evaluation of the effectiveness and cost of the new mental health inquiry system under the Tribunal. Communio Pty Ltd was appointed to undertake this evaluation and as part of their work they are recording and analysing the experiences and opinions of consumers, carers and other stakeholders in relation to the new inquiry system versus the previous system.

Surveys completed by hand should be posted to:

Communio
ATTN: Monica Mikhael
PO Box 1796
NORTH SYDNEY NSW 2059

The closing date for receipt of surveys is 2 November 2011.


1.Have you been involved with a mental health inquiry held by a Magistrate?
If you answered YES, go to question 2. If you answered NO, go to question 12.
2.Approximately how many weeks was it from the time you were involuntarily admitted to a hospital to the date of the Magistrate's mental health inquiry?

(If you have attended more than one Magistrate's mental health inquiry please only provide information about the most recent inquiry).
3.Were you notified by the hospital of the Magistrate's inquiry beforehand?
4.Were you informed of your right to seek discharge from the hospital prior to the Magistrate's inquiry and appeal to the Mental Health Review Tribunal if you were not discharged?
5.How was the Magistrate's inquiry conducted?
6.How satisfied were you with the following part of the inquiry:
Very dissatisfied
Very satisfied
The time between your involuntary admission and the date of the Magistrate's inquiry?
7.How satisfied were you with the following part of the inquiry:
Very difficult
Very easy
How easy was it to understand what happened at the Magistrate's inquiry?
8.How satisfied were you with the following part of the inquiry:
Very difficult
Very easy
How easy was it to talk to the Magistrate?
9.What was the final decision of the Magistrate?
10.How satisfied were you with:
Very dissatisfied
Very satisfied
The outcome of the Magistrate's inquiry?
11.How satisfied were you with:
Very dissatisfied
Very satisfied
The overall way the Magistrate's inquiry was conducted?
12.Have you been involved with a mental health inquiry held by The Mental Health Review Tribunal?
If you answered YES, go to question 13. If you answered NO, go to question 23.
13.Approximately how many weeks was it from the time you were involuntarily admitted to a hospital to the date of the Tribunal's mental health inquiry?

(If you have attended more than one Tribunal mental health inquiry please only provide information about the most recent inquiry).
14.How was the Tribunal's inquiry conducted?
15.Were you notified by the hospital of the Tribunal's inquiry beforehand?
16.Were you informed of your right to seek discharge from the hospital prior to the Tribunal's inquiry and appeal to the Mental Health Review Tribunal if you were not discharged?
17.How satisfied were you with the following part of the inquiry:
Very dissatisfied
Very satisfied
The time between your involuntary admission and the date of the Tribunal's inquiry?
18.How satisfied were you with the following part of the inquiry:
Very difficult
Very easy
How easy was it to understand what happened at the Tribunal's inquiry?
19.How satisfied were you with the following part of the inquiry:
Very difficult
Very easy
How easy was it to talk to the Tribunal?
20.What was the final decision of the Tribunal?
21.How satisfied were you with:
Very dissatisfied
Very satisfied
The outcome of the Tribunal's inquiry?
22.How satisfied were you with:
Very Dissatisfied
Very satisfied
The overall way the Tribunal's inquiry was conducted?
23.Are there any comments you would like to make about mental health inquiries?
Thank you for taking the time to provide us with your feedback. The Evaluation Team will carefully consider your submission in its analysis.