AI2020 Update Survey

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* 1. How do we set up the most ideal future enterprise?

Focus on training and up-skilling current workforce

Hire new talent with different skills

Focus on a culture of communication & collaboration

Focus on tried and true as well as new and different change management methodologies

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* 2. What are the biggest challenges to implementing an intelligent business strategy in your organization?

Competing priorities

Culture

Linking initiatives to ROI

Rapid changes in technology

Recruiting the right people

The skills gap of your current workforce

The skills gap of your integration partners

The skills gap of your potential new talent

The lack of a common set of terminology

The disconnect between IT & Business

Measuring the impact on your customer

Solution & Systems integration

Scaling

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* 3. Where do you think IA/AI tools could have the most significant impact on your business?

Revenue Growth

Improving Cost

Improving Capacity

Improving Elements (Safety, Security, Compliance, etc.)

Talent Retention

Time Saving/Hours returned to the business

Transformation/Improving Operating Model

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* 4. How do you think IA/AI tools could have the most significant impact on your business?

Modernizing technology

Staying ahead of the competition

Streamlining processes

De-risking (Financial)

De-risking (Frontline Staff)

Talent Augmentation

Increased revenue capture

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* 5. Which IA/AI technologies do you think will have the most impact on your organization in 2019?

RPA

NLP

Virtual Assistants

Predictive Analytics

Chatbots

IoT

Drones

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* 6. At what stage would you like to be by the end of 2020?

Beginning/Planning/Sourcing Vendor information

Pre-deployment

Established PoC

10% of processes automated

Globally scaling the program

Refining your scaled program

Established

Question Title

* 7. At what stage are you on in your intelligent enterprise journey currently?

Beginning/Planning/Sourcing vendor information

Pre-deployment

Established PoC

10% of processes automated

Globally scaling the program

Refining your scaled program

Established

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* 8. In which region are you based?

Americas

APAC

EMEA

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* 9. In which industry do you operate?

BFSI

CPG/FMCG

Government/Defense

Manufacturing & Construction

Media/Information/Telecoms

Oil & Gas

Pharma/Healthcare/Life Sciences

Retail

Technology

Other

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* 10. Which title best describes your role?

C-Level

Director

Head

SVP/VP

Manager

Other

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* 1. How do we set up the most ideal future enterprise?

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* 2. What are the biggest challenges to implementing an intelligent business strategy in your organization?

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* 3. Where do you think IA/AI tools could have the most significant impact on your business?

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* 4. How do you think IA/AI tools could have the most significant impact on your business?

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* 5. Which IA/AI technologies do you think will have the most impact on your organization in 2019?

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* 6. At what stage would you like to be by the end of 2020?

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* 7. At what stage are you on in your intelligent enterprise journey currently?

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* 8. In which region are you based?

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* 9. In which industry do you operate?

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* 10. Which title best describes your role?

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* 11. Please provide us with your email address for early access to the resulting report?