Finance Prospect - Customer Feedback

Finance Prospects - Customer Survey

At Finance Prospects we strive on ensuring our customers are satisfied by the service we provide.

To continue on serving you better and improving on what we currently do well, we would love to hear about what you think about us and the solutions we have on offer.

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* 1. Overall, how would you rate the quality of your customer service experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

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* 2. How well did we understand your questions and concerns?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 3. How much time did it take us to address your questions and concerns?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

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* 4. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 5. Would you pay for our service?

Yes

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* 1. Overall, how would you rate the quality of your customer service experience?

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* 2. How well did we understand your questions and concerns?

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* 3. How much time did it take us to address your questions and concerns?

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* 4. How likely is it that you would recommend this company to a friend or colleague?

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* 5. Would you pay for our service?

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* 6. Do you have any other comments, questions, or concerns?