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KW Memorial | Energy Corridor Customer Satisfaction Survey
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1.
Overall, how would you rate the quality of your on-boarding experience?
(Required.)
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
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2.
How well did we understand your questions and concerns?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not at all well
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3.
How much time did it take us to address your questions and concerns?
(Required.)
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
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4.
How satisfied are you with the account setup experience of your KW Systems?
(Required.)
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
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5.
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
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5
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9
10
6.
Do you have any other comments, questions, or concerns?
7.
Is there anything else you’d like to share about your on-boarding experience ?
8.
What changes would this company have to make for you to give it a higher rating?
Current Progress,
0 of 8 answered
