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Customer Satisfaction Survey
Future Electronics welcomes your feedback. Please take a few moments to let us know how we are doing by completing this short survey.
1.
Quality of the Product
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
2.
Customer Service
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
3.
Product Packaging
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
4.
Ordering Process
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
5.
On Time Delivery
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
6.
Product Change Notification (PCN)
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
7.
Technical Data
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
8.
EDI Service
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
9.
Inventory Management Programs
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
10.
Quoting Process
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
11.
Inventory Availability
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
12.
Returns Process
Excellent
Good
Fair
Poor
N/A
Excellent
Good
Fair
Poor
N/A
13.
On a scale of 0 to 10,
How likely is it that you would recommend Future Electronics to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
14.
Please share any comments you have below:
15.
If you would like to be contacted regarding this survey, please provide the following contact information:
Name
Company
Email Address
Phone Number
100%
