David Thompson Astronomical Observatory Visitor Survey

Fort William Historical Park and the David Thompson Astronomical Observatory take the views and opinions of its guests very seriously. Your suggestions are used to improve our observatory events and programming as well as to create new programs. We would appreciate if you would take a few minutes to fill out this survey. All information collected is completely confidential and is used solely to develop our products and services. Thank you for helping us achieve our objective of continually enriching the heritage, entertainment, and educational experiences we offer our visitors.

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* 1. Please enter the date of your visit.

Date of Visit

Date

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* 2. Where do you call home?

Thunder Bay

Canada (Please list your Postal Code Below)

USA (Please list your Zip Code)

International (Please list City and Country Below)

Canada/USA/International:

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* 3. Please check the number of people visiting with you today (including yourself) in each age group:

	1	2	3	4	5	6	7	8	9	10
0-5 yrs	0-5 yrs 1	0-5 yrs 2	0-5 yrs 3	0-5 yrs 4	0-5 yrs 5	0-5 yrs 6	0-5 yrs 7	0-5 yrs 8	0-5 yrs 9	0-5 yrs 10
6-12 yrs	6-12 yrs 1	6-12 yrs 2	6-12 yrs 3	6-12 yrs 4	6-12 yrs 5	6-12 yrs 6	6-12 yrs 7	6-12 yrs 8	6-12 yrs 9	6-12 yrs 10
13-18 yrs	13-18 yrs 1	13-18 yrs 2	13-18 yrs 3	13-18 yrs 4	13-18 yrs 5	13-18 yrs 6	13-18 yrs 7	13-18 yrs 8	13-18 yrs 9	13-18 yrs 10
19-35 yrs	19-35 yrs 1	19-35 yrs 2	19-35 yrs 3	19-35 yrs 4	19-35 yrs 5	19-35 yrs 6	19-35 yrs 7	19-35 yrs 8	19-35 yrs 9	19-35 yrs 10
36-54 yrs	36-54 yrs 1	36-54 yrs 2	36-54 yrs 3	36-54 yrs 4	36-54 yrs 5	36-54 yrs 6	36-54 yrs 7	36-54 yrs 8	36-54 yrs 9	36-54 yrs 10
55-65 yrs	55-65 yrs 1	55-65 yrs 2	55-65 yrs 3	55-65 yrs 4	55-65 yrs 5	55-65 yrs 6	55-65 yrs 7	55-65 yrs 8	55-65 yrs 9	55-65 yrs 10
65+ yrs	65+ yrs 1	65+ yrs 2	65+ yrs 3	65+ yrs 4	65+ yrs 5	65+ yrs 6	65+ yrs 7	65+ yrs 8	65+ yrs 9	65+ yrs 10

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* 4. Besides today, have you visited Fort William Historical Park in the last two years?

Yes

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* 5. What was your primary way of learning about the David Thompson Astronomical Observatory or today's event?

Billboards

Newspaper

Radio

Guidebook (please list which one below)

Website (please list which one below)

Facebook/Twitter/YouTube/Social Media

Friends/Word of Mouth

Guidebook/Website:

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* 6. What is your main reason visiting the David Thompson Astronomical Observatory today?

I’m interested in astronomy

I’m interested in today’s special event

I read an article, visited a website or saw advertising

Part of my vacation/learning plan

Visiting with out of town friends or relatives

On vacation in the area and just dropped by out of the blue

Other (please specify)

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* 7. Have you attended, or plan to attend any of Fort William Historical Park’s special events this year?

Voyageur Winter Carnival

Canada Day

Anishinaabe Keeshigun

Great Rendezvous

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* 8. How likely is it that you would come back for another Observatory Program, or that you would recommend visiting the Observatory to friends and family?

Definitely

Very likely

Maybe

Probably Not

No Way

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* 9. How would you describe your involvement with astronomy before today? Please select the option that describes you best:

I'm an avid amateur astronomer

I'm a casual amateur astronomer

I don't usually do anything related to astronomy

I came because my companion(s) are interested in astonomy

I came because this stop was part of our group's planned activities

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* 10. Please tell us how we are doing:

	Excellent/Outstanding	Very Good	Good	Fair	Needs Improvement	N/A
The Astronomer's presentation	The Astronomer's presentation Excellent/Outstanding	The Astronomer's presentation Very Good	The Astronomer's presentation Good	The Astronomer's presentation Fair	The Astronomer's presentation Needs Improvement	The Astronomer's presentation N/A
The view through the telescope	The view through the telescope Excellent/Outstanding	The view through the telescope Very Good	The view through the telescope Good	The view through the telescope Fair	The view through the telescope Needs Improvement	The view through the telescope N/A
Enjoyment of videos/presentations on the viewing screen	Enjoyment of videos/presentations on the viewing screen Excellent/Outstanding	Enjoyment of videos/presentations on the viewing screen Very Good	Enjoyment of videos/presentations on the viewing screen Good	Enjoyment of videos/presentations on the viewing screen Fair	Enjoyment of videos/presentations on the viewing screen Needs Improvement	Enjoyment of videos/presentations on the viewing screen N/A
Hands on Experience/activities	Hands on Experience/activities Excellent/Outstanding	Hands on Experience/activities Very Good	Hands on Experience/activities Good	Hands on Experience/activities Fair	Hands on Experience/activities Needs Improvement	Hands on Experience/activities N/A
The Discovery Centre Classroom/Displays	The Discovery Centre Classroom/Displays Excellent/Outstanding	The Discovery Centre Classroom/Displays Very Good	The Discovery Centre Classroom/Displays Good	The Discovery Centre Classroom/Displays Fair	The Discovery Centre Classroom/Displays Needs Improvement	The Discovery Centre Classroom/Displays N/A
The Telescope Dome	The Telescope Dome Excellent/Outstanding	The Telescope Dome Very Good	The Telescope Dome Good	The Telescope Dome Fair	The Telescope Dome Needs Improvement	The Telescope Dome N/A
Helpfulness of Information Program Guides/Signs	Helpfulness of Information Program Guides/Signs Excellent/Outstanding	Helpfulness of Information Program Guides/Signs Very Good	Helpfulness of Information Program Guides/Signs Good	Helpfulness of Information Program Guides/Signs Fair	Helpfulness of Information Program Guides/Signs Needs Improvement	Helpfulness of Information Program Guides/Signs N/A
Pre-visit Website Experience	Pre-visit Website Experience Excellent/Outstanding	Pre-visit Website Experience Very Good	Pre-visit Website Experience Good	Pre-visit Website Experience Fair	Pre-visit Website Experience Needs Improvement	Pre-visit Website Experience N/A
Admission Procedures	Admission Procedures Excellent/Outstanding	Admission Procedures Very Good	Admission Procedures Good	Admission Procedures Fair	Admission Procedures Needs Improvement	Admission Procedures N/A
Overall Experience	Overall Experience Excellent/Outstanding	Overall Experience Very Good	Overall Experience Good	Overall Experience Fair	Overall Experience Needs Improvement	Overall Experience N/A

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* 11. Check the box that best rates the clarity and ease of understanding of the information presented.

	Clear and understandable	Mostly clear and understandable	Some portions were clear and understandable	Not clear or understandable
Description of the program on the website or in advance materials	Description of the program on the website or in advance materials Clear and understandable	Description of the program on the website or in advance materials Mostly clear and understandable	Description of the program on the website or in advance materials Some portions were clear and understandable	Description of the program on the website or in advance materials Not clear or understandable
Program welcome and overview	Program welcome and overview Clear and understandable	Program welcome and overview Mostly clear and understandable	Program welcome and overview Some portions were clear and understandable	Program welcome and overview Not clear or understandable
Introduction to Astronomy/Observatory	Introduction to Astronomy/Observatory Clear and understandable	Introduction to Astronomy/Observatory Mostly clear and understandable	Introduction to Astronomy/Observatory Some portions were clear and understandable	Introduction to Astronomy/Observatory Not clear or understandable
Astronomer's presentation style	Astronomer's presentation style Clear and understandable	Astronomer's presentation style Mostly clear and understandable	Astronomer's presentation style Some portions were clear and understandable	Astronomer's presentation style Not clear or understandable
Explanations at the telescope in the Dome	Explanations at the telescope in the Dome Clear and understandable	Explanations at the telescope in the Dome Mostly clear and understandable	Explanations at the telescope in the Dome Some portions were clear and understandable	Explanations at the telescope in the Dome Not clear or understandable
The video presentations or handout materials	The video presentations or handout materials Clear and understandable	The video presentations or handout materials Mostly clear and understandable	The video presentations or handout materials Some portions were clear and understandable	The video presentations or handout materials Not clear or understandable

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* 12. What's the most amazing thing you experienced or your favorite part of your visit to Fort William Historical Park today?

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* 13. What is one thing we could do better to improve your visit?

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* 14. Comments or Suggestions

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* 15. EMAIL:

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* 16. Consent:

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Fort William Historical Park

1350 King Road Thunder Bay, ON P7K 1L7

(807) 473-2344 - www.fwhp.ca