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Advanced Medical Rx Patient Satisfaction Survey
1.
How would you rate the overall service from Advanced Medical Rx?
1 - Very Poor
2 - Poor
3 - Fair
4 - Good
5 - Excellent
2.
How would you rate the professionalism and courtesy of our staff?
1 - Very Poor
2 - Poor
3 - Fair
4 - Good
5 - Excellent
3.
How would you rate the timeliness of your equipment delivery?
1 - Very Poor
2 - Poor
3 - Fair
4 - Good
5 - Excellent
4.
How would you rate the ease of reaching us by phone?
1 - Very Poor
2 - Poor
3 - Fair
4 - Good
5 - Excellent
5.
How would you rate the quality and condition of the equipment you received?
1 - Very Poor
2 - Poor
3 - Fair
4 - Good
5 - Excellent
6.
How clear were the instructions on how to use and care for your equipment?
1 - Very Poor
2 - Poor
3 - Fair
4 - Good
5 - Excellent
7.
Were you informed of your patient rights when you received your equipment?
Yes
No
8.
Were you given our after-hours contact number for urgent equipment needs?
Yes
No
9.
Would you recommend Advanced Medical Rx to a friend or family member?
Yes
No
10.
What did we do well?