Citizen Input Form/Survey – Developing a MNO Code of Conduct

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* 1. In what settings do you think the Code should apply?

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* 2. What are the problematic behaviours that you think the Code should address?

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* 3. What characteristics do you want to see in a Commissioner and how should they be appointed?

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* 4. Should the Commissioner deal with all disputes and sanctions, or should the most serious cases be dealt with by a Citizens Panel?

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* 5. Should appeals go to a committee of citizens, or to a body outside the MNO?

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* 6. Do you think the sanctions listed above are fair? If not, why not?

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* 7. Should other sanctions be considered as well? If so, which sanctions?

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* 8. Other comments, questions, concerns.