Xlent Disability Services Customer Feedback Survey How is our communication? You will remain anonymous. OK Question Title * 1. Firstly please let us know what group your participant attends at Xlent. Red White Pink Blue Yellow Jade Holiday Programs Green Silver Gold Beige One on One Support Maroon OK Question Title * 2. How often do you receive communication (of any type) from the Group Facilitator? Daily Weekly Monthly Bi-monthly Less often than the above Never I do not know what a Group Facilitator is OK Question Title * 3. How would you rate the quality of the communication sheets you receive at handovers? Excellent Very Good Nuetral Poor Very Poor They are not important to me OK Question Title * 4. How would you rate the overall communication of Xlent support workers at pick ups and drop offs? Excellent Very Good Nuetral Poor Very Poor OK Question Title * 5. How would you rate your dealings with Xlent office staff - either by phone, in person or email. Excellent Very Good Good Average Poor Very Poor OK Question Title * 6. How would you rate the usefulness of our Facebook page to you and your family or service? Very useful Somewhat useful Neither useful or not useful Not useful Not applicable to my situation OK Question Title * 7. How would you rate the usefulness of our website to you and your family or service? Very useful Somewhat useful Neither useful or not useful Not useful Not applicable to my situation OK Question Title * 8. How would you rate the usefulness of our Monthly newsletters to you and your family or service? Very useful Somewhat useful Neither useful or not useful Not useful Not applicable to my situation OK Question Title * 9. Do you have any other comments, questions, or concerns? OK Question Title * 10. Overall, how satisfied or dissatisfied are you with Xlent's communication? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK DONE