Transit Customer Survey

EMGO is conducting a survey to learn more about the demographics of our transit riders and the reason for their trips on EMGO. This survey was developed for the purpose of research to help improve transit in Emmet County. Your responses will be treated as confidential and information will be evaluated in combination with other questionnaires received.

Participation in this research is voluntary and you have the right to refuse to participate in the survey, change your mind, or withdraw at any time.

If you have any questions about this survey or would like to make additional comments about EMGO service, please contact Stacy Cox, Emmet County Communications Director, at scox@emmetcounty.org or (231) 348-1704.

You indicate your voluntary agreement to participate by completing and returning this survey. This survey should take about five minutes or less to complete.

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* 1. What was the date and time of your most recent EMGO ride

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* 2. What was the ORIGIN of that trip (where you were picked up)? Please choose only one:

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* 3. What was the DESTINATION of that trip (where you were dropped off)? Please choose only one:

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* 4. If public transit was not available, you would:

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* 5. Do Monday thru Friday bus services from 6 a.m. to 5:30 p.m. meet your needs?

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* 6. Are you ...

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* 7. What is your age?

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* 8. Which of these describes you?

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* 9. What is your total combined annual household income?

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* 10. What accommodations, disabilities or special needs do you require assistance with?

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