Thank you for completing this brief confidential, anonymous survey about your experience with the Ombuds Office. If you have any questions about this survey, or about the Ombuds Office, please call 650-497-1542 or email: ombuds@stanford.edu

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* 1. To what degree do you agree or disagree with the following statements?

  Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree
As a result of contacting the Ombuds Office, I have made progress toward resolving my complaint or dispute.
The Ombuds addressed my concerns in a fair and just way.
I was able to speak with the Ombuds within a reasonable period of time.
The Ombuds helped me identify options to address my concerns.
I feel confident about the confidentiality of my visit to the Ombuds.
The Ombuds was able to clearly understand the problem I was presenting.
The Ombuds informed me about relevant policies and resources.

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* 2. Overall, how satisfied were you with your visit to the Ombuds Office?

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* 3. If you had not contacted the Ombuds Office, would you have used a formal channel such as grievance procedures or legal action to address your concern?

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* 4. Use the box below for any comments you would like to share about your experience using the Ombuds Office.

Thank you for taking the time to share your feedback!

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