Swim Lesson Survey Thank you for taking a few moments to provide us with feedback on our swim lesson program. We are always striving to improve our program offerings and our facility. Your comments are extremely helpful in helping us do so. Question Title * 1. How long have you been particpating in the Highlands swim lesson program? This was our first session For 2 - 5 sessions More than 5 sessions Question Title * 2. What level was your child enrolled in? Guppies (Level 1) Seahorses (Level 2) Marlins(Level 3) Sting Rays (Level 4) Sharks (Level 5) Question Title * 3. Who was your child's instructor? Question Title * 4. Did your lessons start on time? They were on time They stared late once or twice They started late Question Title * 5. How would you rate your swimmer's progress in this session? My swimmer passed and is eligible for the next level of lessons I observed improvement in several skills I didn't observe any improvement at all Question Title * 6. What are the swim program's strong points? Question Title * 7. Where can we do better? Question Title * 8. How was your experience with the registering for this swim lesson session? I registered online. It was convenient and simple. I registered online, but it wasn't as easy as it could be. I registered by phone. It was convenient and simple. I registered online, but it wasn't as easy as it could be. I registered in person. It was convenient and simple. I registered in person, but it wasn't as easy as it could be. Question Title * 9. How would you rate the cleanliness of our aquatics facility? It was impeccably maintained There were some areas that need some attention The facilities need a lot of care Question Title * 10. How would you rate your overall experience with our swim lesson program? It was great! I've already signed my swimmer up for the next session It was good. We'll be back, but there's room for improvement It was ok. Not sure we'll be back It was not a good experience. It is unlikely that my swimmer will sign up for a session in the future. Question Title * 11. Please tell us more about why you rated your experience as you did. Question Title * 12. Would you recommend our swim lesson program to friends/family? Yes, of course I will! I might. Probably not. Question Title * 13. Please provide any additional comments. Survey Complete! THANK YOU!!